THE OPPORTUNITYResponsible for delivering an exceptional customer experience and providing clarity, focus and motivation to achieve branch excellence. The Branch Manager is responsible for championing an exceptional client experience, ensuring compliance and mitigating risk while partnering with other partners in the bank for overall growth of the branch all while adhering to Bank and regulatory policies and guidelines. To accomplish this, the Branch Manager builds and develops a diverse and high performing branch team. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
HOW YOU'LL MAKE A DIFFERENCE- Engages in organic growth activities through an exceptional client experience. The Branch Manager will actively partner with various departments and service their customer base with the united goal of bank growth through service.
- Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the team including, but not limited to, effective delegation of assignments, developing work schedules, and providing necessary training.
- Assumes responsibility and is accountable for the operational compliance within the branch including, but not limited to, teller cash counts, certifications, new and closed account reports, CTR filing, suspicious activity reporting, elder abuse reporting, and staff adherence to company policies and procedures.
- Assures audit compliance and procedure quality control and recommends and imitates corrective actions; ensures that the branch is in compliance with established Bank policies, procedures and state and federal regulations.
- Involved with interviewing and hiring decisions.
- Prepare and deliver employee performance evaluations, goal planning, and counseling.
- Manage, support, coach and train employees.
- Follow all established policies and procedures.
- Perform other duties and projects as assigned.
WHAT YOU'LL BRING- Minimum of 8 years of related experience in banking which should include 4 years of branch management and operations
- High School Diploma or equivalent is required
- Associate's degree or higher is preferred
- Current California driver's license and a vehicle with appropriate insurance coverage to drive in the course of performing assigned duties and responsibilities.
- Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA), in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA state and federal) and Community Reinvestment Act (CRA).
- Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of Banc of California.
- Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity.
- Demonstrates energy and a desire to succeed; follow through on commitments, pushes self and others to deliver exceptional results.
- Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change.
- Develops sales strategies that incorporate client segments, market opportunities, completive forces and sales force effectiveness.
- Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet.
- Drives sales teams to build a strong pipeline of prospects and clients.
- Strong team player who is proactive and driven to achieve results.
- Advanced experience, knowledge and training in progressively responsible branch management and supervisory activities, financial statement and tax return preparation and all lending activities and terminology.
- Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
- Advance math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
- Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
- Ability to organize and prioritize own work schedule and the work schedules of others on a short-term and long-term basis.
- Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
- High School diploma or equivalent required
HOW WE'LL SUPPORT YOU- Financial Security: You will be eligible to participate in the company's 401k plan which includes a company match and immediate vesting.
- Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
- Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
- Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
- Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
SALARY RANGEThe base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
