AutoNation

Autonomous Vehicle Service Advisor - Orlando 32824

AutoNation • $83K *
Orlando, FL 32828In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High school diploma or equivalent; associate degree/technical certification in automotive technology preferred.
  • Valid in-state driver's license with an acceptable driving record.
  • Minimum of 2 years of experience in a service advisor role, ideally in automotive or autonomous vehicle industry.
  • Strong understanding of vehicle systems and repair processes; ASE certifications a plus.
  • Excellent communication and customer-centric skills.
  • Proficient in service management software and Microsoft Office/Google Workspace.
  • Ability to multitask in a fast-paced environment.

Responsibilities

  • Initiate and process repair orders for warranty and non-warranty work accurately.
  • Allocate technician work based on skills and current workload.
  • Monitor repair progress and provide updates to the Autonomous Vehicle Partner.
  • Collaborate with parts providers for timely component sourcing.
  • Participate in meetings to discuss performance metrics and improvement areas.
  • Maintain documentation of all service activities for transparency.
  • Adhere to policies and safety standards to promote excellence.

Benefits

  • Competitive compensation and 401k matching.
  • Health insurance (medical, dental, vision) with maternity benefits for work-life balance.
  • Discount programs for vehicle purchases, services, and parts.
  • Access to exclusive deals through YouDecide with top providers.
  • Opportunity to contribute to cancer research through the DRVPNK mission.
Full Job Description
AutoNation is seeking a dedicated and detail-oriented Autonomous Vehicle Service Advisor to join our team in collaboration with our nationally recognized Autonomous Vehicle Partner. This role is pivotal in ensuring the seamless operation of our service depot, focusing on the maintenance and repair of autonomous vehicles. The ideal candidate will act as a liaison between our technicians and our Autonomous Vehicle Partner, ensuring that service standards and expectations are consistently met.

Job Responsibilities:

  • Initiate and process repair orders for both warranty and non-warranty work, ensuring accuracy and compliance with OEM standards.
  • Allocate work assignments to Autonomous Vehicle Technicians based on skill set and workload, ensuring optimal efficiency.
  • Monitor repair progress, providing timely updates to the Autonomous Vehicle Partner and addressing any concerns promptly.
  • Collaborate with parts providers to source necessary components, ensuring timely availability to minimize vehicle downtime.
  • Participate in daily service depot meetings, providing insights on performance metrics and areas for improvement.
  • Maintain comprehensive documentation of all service activities, ensuring transparency and accountability
  • Adhere to company policies, procedures and safety standards, promoting a culture of excellence and continuous improvement.
  • Ensure repair procedures are being met in accordance with manufacturer guidelines.

Qualifications:

  • High school diploma or equivalent; associate degree or technical certification in automotive technology preferred.
  • Valid in-state driver's license with an acceptable driving record.
  • Minimum of 2 years of experience in a service advisor role, preferably within the automotive or autonomous vehicle industry.
  • Strong understanding of vehicle systems and repair processes; ASE certifications are a plus.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Proficiency in using service management software and Microsoft Office Suite and Google Workspace.
  • Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

Requirements:

  • High School Diploma or equivalent
  • Strong understanding of autonomous systems, including how they function and interact, must have
  • Experience in self-driving systems and their operational processes, highly desirable
  • Familiarity with car repair and maintenance, a plus
  • Excellent verbal and written communication skills
  • Must have a valid driver's license
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Computer skills
  • Two or more years of supervisory experience (preferred)
  • 24/7 Operation / Several work schedules to choose

The hourly pay for this position is $40.00.

ㅤ

$26.60 - $46.55

ㅤ

Exciting Benefits and Perks Await You:

  • Competitive compensation and 401k matching

  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.

  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

About AutoNation

AutoNation, Inc. (AutoNation) is an automotive retailer in the United States. As of December 31, 2011, the Company had three operating segments: Domestic, Import, and Premium Luxury. As of December 31, 2011, it owned and operated 258 new vehicle franchises from 215 stores located in the United States, predominantly in metropolitan markets in the Sunbelt region. Its stores sell 32 different brands of new vehicles. The core brands of vehicles that it sells, representing approximately 90% of the new vehicles that it sold during the year ended December 31, 2011, was manufactured by Ford, Toyota, Nissan, General Motors, Honda, Mercedes-Benz, BMW, and Chrysler. The Company offers a diversified range of automotive products and services, which include new vehicles, used vehicles, parts and automotive repair and maintenance services, and automotive finance and insurance products. In January 2014, Autobytel Inc. acquired AutoUSA from AutoNation, Inc.

AutoNation Careers

Join the dynamic team at AutoNation, America's largest and most admired automotive retailer, and drive your career forward in an industry that is all about innovation and growth. At AutoNation, we offer more than just job opportunities; we provide a platform for professional development and leadership in an environment that values diversity and inclusivity.

Work You'll Do

At AutoNation, every position is a chance to leverage your skills, contribute to our mission, and make an impact. Whether you're looking for an entry-level role or a managerial position, our team is committed to nurturing your career aspirations with comprehensive training and development programs.

Explore Our Diverse Employment Opportunities

AutoNation is not just about selling cars; it's about creating exceptional experiences. Our team members enjoy a culture that promotes innovation, teamwork, and leadership. From sales and customer service to finance and operations, the variety of roles ensures that there's a perfect fit for everyone's skills and interests.

Internship Programs

Kickstart your career with an AutoNation internship. These opportunities are designed to give you real-world experience, networking prospects, and insights into our day-to-day operations. Interns at AutoNation are considered integral members of the team and are involved in projects that matter.

Benefits of Joining AutoNation

Choosing a career at AutoNation means you get to enjoy benefits that support both your professional and personal life. We offer competitive compensation packages, health benefits, and employee discounts. Moreover, our commitment to employee growth ensures that you have access to continuous learning and career advancement opportunities.

Inclusive Culture and Diversity Training

We believe that our strength lies in our diversity. AutoNation is dedicated to maintaining an inclusive culture where everyone’s voice is heard. Diversity training is a crucial part of our commitment, ensuring that all team members understand and appreciate the value of a diverse workplace.

Leadership and Innovation

Lead and innovate with AutoNation. We empower our employees to take on challenges and lead initiatives that drive our company forward. Our leadership programs are designed to foster the next generation of industry leaders, equipped with the tools to innovate and excel.

Join Our Team

Ready to accelerate your career? Explore the various job openings at AutoNation and find where you fit best. We are continuously hiring passionate, curious, and driven individuals who are ready to advance their careers in the automotive industry.

Stay Connected

Keep up to date with the latest at AutoNation by following our careers blog. Gain insights from industry leaders, stay informed about new job openings, and learn valuable career tips that can help you grow.

Apply Now

Don’t miss out on the opportunity to be part of a leading team in the automotive industry. Update your resume, prepare for your interview, and apply for a position at AutoNation today. Discover how your career can flourish in an environment committed to customer service and innovation.

SEARCH AUTONATION JOBS

Join AutoNation and drive the future of automotive retail with a career that’s as rewarding as it is exciting.
Learn more about AutoNation
Size
22,200 employees
Market Cap
$5.1 billion
Industry
Manufacturing & Automotive
Net Income
$381.6 million
Founded
1996
5 Year Trend
+3.6%
Revenue
$20.3 billion
NASDAQ
AN
* Ladders Estimates

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