Automotive Used Car Manager

Urbana Autopark

$80K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years as a Used Car Sales Manager in an automotive dealership
  • Strong customer service and communication skills
  • Experience with online retail tools like V-auto and E-carlist
  • Proven record of high volume sales performance
  • Ability to train and lead a team effectively

Responsibilities

  • Manage all operations within the Used Car Department
  • Lead the hiring and training of used car sales associates
  • Resolve customer concerns promptly and professionally
  • Maintain high standards for vehicle delivery
  • Ensure adherence to dealership policies by sales reps
  • Communicate effectively with customers and team members
  • Oversee vehicle reconditioning and online listing processes

Benefits

  • Family-owned and operated business with over 90 years of history
  • Comprehensive health insurance (Medical, Dental, Vision)
  • 401K with additional benefits
  • Accrued vacation time
  • Paid training opportunities
  • Employee discounts on products, services, and vehicles
  • Pathways for career growth and advancement
Full Job Description
The Ed Napleton Automotive Group is looking for our next Used Car Manager. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Auto Park of Urbana, , the Used CarManager is responsible for managing all areas of the Used Car Department, including wholesale, retail, purchasing and marketing.

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:
  • Aggressive compensation plans $80,000-$120,000
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Accrued Vacation Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:
  • Experience with internet and retail tools, IE: V-auto, E-carlist
  • Ability to hire, train and effectively lead all used car sales associates.
  • Ability to handle and resolve customer issues or concerns promptly and professionally.
  • Ensure high standards are held for delivery of vehicles to customers.
  • Ensure that sales representatives always understand and follow dealership policies.
  • Excellent communication skills: ability to communicate effectively with customers; subordinates and other management.
  • Properly and efficiently reconditions vehicles and post photos online

Job Requirements:
  • Automotive Dealership Used Car Sales Manager experience
  • Excellent communication and customer service skills
  • Previous high volume and producing high units per month preferred
  • 18+ years of age or older to comply with the company driving policy

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