Automotive Service Writer - Sales/Customer Service

Midas

$70K — $98K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in automotive service writing, parts counter, or customer-facing sales role (preferred; training available)
  • Basic automotive knowledge and genuine interest in the industry
  • Strong communication skills, capable of managing multiple customer interactions
  • Proficient with point-of-sale systems and digital tools
  • Valid driver's license

Responsibilities

  • Greet customers, write repair orders, and guide from estimate to invoice
  • Recommend and sell maintenance, repair, and tire work clearly and confidently
  • Translate technician findings into customer-friendly recommendations
  • Coordinate with technicians to maintain shop schedule efficiently
  • Keep the front desk organized and professional

Benefits

  • 401(k) with company matching
  • Performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Paid time off and 8 paid holidays
  • Employee discounts and team outings
  • A clean and modern work environment
Full Job Description
Replies within 24 hours

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Vision insurance


Turn car trouble into customer trust - and get paid like a closer

You're the first face customers see and the person they trust to tell them what their car actually needs. If you can explain a brake job in plain English, keep a busy counter moving, and close the sale without being pushy - this is your shop.

We're Halco Group, a family-owned, multi-unit Midas operation growing fast across Metro Detroit. Our Southfield store is high-volume, which means more cars, more customers, and more commission.

How you get to $98K

Your pay is competitive base + uncapped commission on the work you write and sell - maintenance, repairs, and tires. Our busiest writers at high-volume stores consistently earn in the top half of the range. You control the number.

What you'll do

  • Own the front counter: greet customers, write repair orders, and guide them from estimate to invoice
  • Recommend and sell maintenance, repair, and tire work - clearly, honestly, confidently
  • Translate technician findings into recommendations customers understand and approve
  • Coordinate with techs to keep the shop schedule moving and promises kept
  • Keep the front desk sharp, organized, and professional


What you bring

  • Experience in automotive service writing, parts counter, or a customer-facing sales role (strongly preferred - but we'll train the right closer)
  • Basic automotive knowledge and real interest in the industry
  • Strong communicator who can juggle phones, walk-ins, and a full schedule board
  • Comfortable with point-of-sale systems and digital inspection tools
  • Valid driver's license


The schedule, upfront

This is a 5-day, 45-50 hour week including Saturdays. It's a busy store - that's why the earning potential is what it is. If that works for you, we'd love to talk.

What you get

  • $70,000-$98,800/year (base + uncapped commission)
  • Group health insurance (BCBS) + dental + vision
  • 401(k) with company match
  • Paid time off + 8 paid holidays
  • Employee discounts and team outings
  • Clean, modern, high-volume store


Where this goes

We promote from within. Our store managers earn $88,000-$161,000/year, and several started right where you would - at the counter. Join one of the fastest-growing Midas groups in Michigan and we'll build your career path with you.

Compensation: $70,000.00 - $98,800.00 per year

Similar Jobs

More Jobs at Midas

  • TBC Corporation
    Store Manager
    $80K — $120K *
    Malden, MA 02148 (Middlesex County)
    Manufacturing & Automotive
    In-Person
  • Automotive Technician/Emissions tester
    $70K — $110K *
    Stratford, CT 06614 (Greater Bridgeport County)
    Manufacturing & Automotive
    In-Person
  • TBC Corporation
    Sales/Service Manager
    $65K — $150K *
    Philadelphia, PA 19120 (Philadelphia County)
    Retail & Consumer Goods
    In-Person
  • TBC Corporation
    Automotive Technician/State Inspector
    $70K — $110K *
    Bridgewater, MA 02324 (Plymouth County)
    Manufacturing & Automotive
    In-Person
  • TBC Corporation
    Store Manager
    $80K — $120K *
    Raynham, MA 02767 (Bristol County)
    Manufacturing & Automotive
    In-Person

More Manufacturing & Automotive Jobs

Find similar Automotive Service Writer - Sales/Customer Service jobs: