Automotive Service Manager - NORTHERN CAMPAIGN

HERTRICH Family of Automobile Dealerships

$120K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of Automotive Service Management experience
  • Strong leadership, communication, and problem-solving skills
  • Proven success in high-volume service operations
  • Solid understanding of dealership systems (DealerTrack experience preferred)
  • High School Diploma or GED required (college preferred)
  • Willingness to relocate to Delaware or Maryland's Eastern Shore

Responsibilities

  • Lead daily service department operations
  • Drive customer satisfaction, CSI, and retention
  • Coach, train, and develop Advisors and Technicians
  • Manage workflow, productivity, and repair order efficiency
  • Monitor KPIs, financial performance, and service metrics
  • Ensure compliance with dealership and manufacturer standards
  • Build a positive, high-performance service culture

Benefits

  • Full-time position with competitive salary range
  • Opportunity for career advancement
  • Location near Delaware Beaches and Maryland's Eastern Shore
  • Focus on customer satisfaction and team development
Full Job Description
Income range will be from $120,000 to $150,000 per year.

Address: 1147 E. Pulaski Hwy. Elkton MD, 21521 / Contact 302-648-JOBS (5627) with any questions.

Automotive Service ManagerFull-Time | Delaware Beaches & Maryland's Eastern Shore

What You'll Do:
  • Lead daily service department operations
  • Drive customer satisfaction, CSI, and retention
  • Coach, train, and develop Advisors and Technicians
  • Manage workflow, productivity, and repair order efficiency
  • Monitor KPIs, financial performance, and service metrics
  • Ensure compliance with dealership and manufacturer standards
  • Build a positive, high-performance service culture

What We're Looking For:
  • 2-3 years of Automotive Service Management experience
  • Strong leadership, communication, and problem-solving skills
  • Proven success in high-volume service operations
  • Solid understanding of dealership systems (DealerTrack experience preferred)
  • High School Diploma or GED required (college preferred)
  • Willingness to relocate to Delaware or Maryland's Eastern Shore

Apply today and elevate your Service Management career-professionally and personally.

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