Automotive Service Manager

Napleton's Arlington Heights Chrysler Dodge Jeep Ram

• $120K — $170K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required.
  • Experience in automotive service management at a high-volume dealership.
  • Proven ability to set and achieve performance goals.
  • Skilled in attracting, developing, and retaining talent.
  • Familiarity with technology in automotive service operations.
  • Valid Driver's License with a clean driving record required.
  • Must be 18 years or older to comply with company policy.

Responsibilities

  • Set clear vision and goals for the Service Department.
  • Drive efficient sales and production operations for quick customer service.
  • Engage and motivate the team to meet performance expectations.
  • Attract and develop top talent for the Service Department.
  • Create exceptional customer experiences to enhance loyalty.
  • Ensure the Service area is well-presented and informative.
  • Manage operations in line with company and manufacturer standards.
  • Analyze business performance and develop improvement plans.
  • Participate in daily operations to drive business success.

Benefits

  • Medical, Dental, and Vision Insurance.
  • 401k retirement plan.
  • Paid Vacation and Sick Time.
  • Discounts on products, services, and vehicles.
  • Growth opportunities within the company.
Full Job Description
The Ed Napleton Automotive Group is looking for our next Automotive Service Manager located at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department within Napleton's dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!

What We Offer:
  • Potential pay range of $120,000-$170,000 per year. This includes incentive-based pay, so your skill and effort drive your income.
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • For additional benefit information please go to: NapletonCorp.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Discounts on products, services, and vehicles
  • Growth Opportunities


Job Responsibilities:
  • Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
  • Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
  • Engaging and motivating the team to achieve key goals and performance expectations following Napleton's processes.
  • Attracting, developing, and retaining the very best talent for the Service Department.
  • Creating an exceptional customer experience to drive customer loyalty.
  • Ensuring the Service area is customer-customer ready with proper displays and information.
  • Managing the business in accordance with Napleton and the manufacturer's requirements and processes.
  • Analyzing the business to determine opportunities and developing actions plans to improve performance.
  • Driving the business though day to day involvement in the operations.
  • Other duties as assigned as assigned by management


Job Requirements:
  • High School Diploma or equivalent.
  • Automotive Service Management experience in a high -volume dealership
  • Ability to set and achieve targeted goals
  • Ability to attract, develop, and retain talent.
  • Experience and desire to work with technology
  • Valid Driver's License and have and maintain an acceptable driving record.
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations.
  • 18+ years of age or older to comply with the company driving policy


Automotive Service Manager, Automotive Service Director. Fixed Operations Manager, Fixed Operations Manager, Assistant Service Manger

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