Automotive Service Advisor

Berman Auto Group

$115K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ year of Service Advisor experience required
  • Strong interpersonal skills for building customer trust
  • Excellent verbal and written communication skills
  • Detail-oriented for accurate documentation of service needs
  • Proficient in computer systems and automotive service software
  • Ability to multitask and prioritize in a fast-paced environment
  • Valid driver's license with a clean driving record (minimum 3 years)

Responsibilities

  • Greet customers promptly and professionally upon arrival
  • Gather customer and vehicle information
  • Listen to customer concerns and accurately document service needs
  • Recommend maintenance based on vehicle age, mileage, and history
  • Prepare accurate estimates for labor and parts
  • Keep customers updated on repair status and timelines
  • Coordinate service appointments and ensure timely completion

Benefits

  • Full-time position
  • Dynamic work environment
  • Opportunities for career growth and advancement
  • Commission structure in addition to base compensation
  • Collaborative team culture
Full Job Description
Job Description

Berman Kia of Lincolnwood is looking to add an experienced Service Advisor to join our growing team!

Location: Berman Kia of Lincolnwood
Job Title: Service Advisor
Schedule: Full Time
Compensation: $115,000+ annually (commission position)

What You'll Do
  • Greet customers promptly and professionally upon arrival
  • Gather customer and vehicle information
  • Listen to customer concerns and accurately document service needs
  • Recommend maintenance based on vehicle age, mileage, and history
  • Prepare accurate estimates for labor and parts
  • Keep customers updated on repair status and timelines
  • Clearly explain completed work and associated costs
  • Coordinate service appointments and ensure timely completion
  • Work closely with technicians, parts staff, and team members to ensure a smooth workflow


Qualifications
  • 1+ year of Service Advisor experience required
  • Strong interpersonal skills with the ability to build rapport and earn customer trust
  • Excellent verbal and written communication skills
  • Detail-oriented with the ability to accurately document service needs and recommendations
  • Proficient in computer systems and automotive service software
  • Ability to multitask and prioritize in a fast-paced environment
  • Valid driver's license with a clean driving record (minimum 3 years)

If you're customer-focused, detail-oriented, and ready to grow your career in the automotive industry, we'd love to hear from you.

Apply today and take the next step with Berman Kia!

Similar Jobs

More Jobs at Berman Auto Group

More Manufacturing & Automotive Jobs

Find similar Automotive Service Advisor jobs: