Automotive Sales Associate

Lexus of Wayzata

$50K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Sales or Customer Service experience
  • High school diploma or GED required
  • Strong customer service, organizational, and negotiation skills
  • Self-motivated and goal-oriented
  • Proven experience in customer service or retail sales
  • Able to pass a background check as per local regulations
  • Must be 18 years or older for company driving policy

Responsibilities

  • Assist customers in the dealership by answering questions and helping them choose suitable vehicles
  • Provide follow-up support to maintain strong customer relationships
  • Explain product performance and optional equipment to prospects based on their vehicle needs
  • Deliver vehicles to customers, ensuring comprehension of features and warranty
  • Stay updated on incoming inventory and their benefits to customers
  • Introduce customers to service department staff to highlight service quality

Benefits

  • Opportunity to develop strong customer relationships
  • Insight into dealership operations and vehicle features
  • A team-oriented work environment
  • Potential for career growth within the dealership
  • Training and support from experienced team members
  • Exposure to diverse customer interactions and sales strategies
Full Job Description
The Ed Napleton Automotive Group is looking for our next Sales Consultant. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Lexus of Wayzata the Sales Consultant is an exciting, fast-paced opportunity with incredible growth potential. Our sales associates are the face of the dealership and help to ensure the positive customer experience we are known for.

What We Offer:
  • Potential pay range of $50,000-$120,000 per year. This includes incentive-based pay, so your skills and efforts drive your income.
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:
  • Assisting customers who enter the dealership, answering their questions and helping them select a vehicle that is right for their needs
  • Provide timely follow up and maintain strong relationships with customers
  • Explaining product performance, application and benefits to prospects and describing all optional equipment available for customer purchase. Determine each customer's vehicle needs by asking questions and listening
  • Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle's operating features, warranty, and paperwork, and it lays the foundation for customer loyalty
  • Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers
  • Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.

Job Requirements:
  • 2+ years of Sales or Customer Service Experience
  • Minimum high school diploma or GED equivalent required
  • Excellent customer service, organizational and negotiation skills
  • Self-motivated, goal orientated and enthusiastic presence in a team environment
  • Prior proven customer-service or retail sales experience
  • Willingness to undergo a background check in accordance with local law/regulations
  • 18+ years of age or older to comply with the company driving policy


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