Job Title:Master/Senior Automotive Technician
Location: 23385 W. Yuma Road Buckeye, AZ 85326
Job Overview:A Senior Technician is capable of properly diagnosing and completing work necessary to resolve vehicle issues. Is capable of using a variety of scan tools, reading wiring diagrams, and utilizing online and company resources to reach a proper diagnosis. This role works closely with the Service Manager and Service advisors to oversee the quality of work on guest vehicles and shop efficiency.
We are looking for technicians/mechanics who are energetic, upbeat and have a positive attitude. The technicians we are looking for have to seek out solutions to tough problems with a strong passion for doing what's right for our guests.
Responsibilities include, but are not limited to:- Work with the service department to distribute work to technicians
- Manage and oversee individual technician workloads and overall workflow in the service area
- Train and mentor new technicians
- Help other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
- Educate technician team to uphold brand and quality standards of the team to troubleshoot guests concerns quickly and effectively
- Manage and maintain shop supplies and equipment
- Monitor bulk fluid levels
- Monitor shop efficiency through technician hours reports and ticket audit process
- Manage scan tool subscriptions
- Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization
- Enforce safety regulations and protocols
- Work closely with the service department and effectively communicate guest concerns and assist with guest complaint resolution when necessary
QualificationsQualifications: - Positive attitude and a desire to serve guests
- 7+ years of experience as an automotive technician/mechanic
- Excellent automotive diagnostic skills
- A strong investment in tools
- Ability to Flag 40+ hours per week - depending on shop needs
- ASE A1-A8 Certifications required, Master L1 preferred
- Diesel experience preferred
- Capable of diagnosing and repairing all makes/models of vehicles
- Meet or exceed hourly goals
- Aptitude for learning additional skills and processes
- Professional appearance and strong communication
- A desire for long-term career development
Physical Requirements:- Occasionally lift and/or move over 50 pounds
- Be able to work with tools on vehicles lifted above their head
- Work in tight spaces as dictated by the vehicle's needed repair
- Have the needed dexterity in order to efficiently use hand tools
- Walk/stand for the majority of their workday
- Drive manual transmissions vehicles
- Efficiently navigate a computer
Additional InformationChristian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
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