Team Hyundai of Bend is seeking an experienced General Sales Manager to lead sales operations at our Bend, Oregon dealership. This key leadership role is responsible for driving sales performance, developing a strong sales team, and supporting an exceptional customer experience.
Position Overview:
The General Sales Manager will oversee the day-to-day performance of the sales department, including new and pre-owned vehicle sales, sales process execution, team coaching, CRM discipline, and collaboration with F&I. The ideal candidate is a hands-on automotive leader with a proven ability to grow sales, strengthen accountability, and create a positive, high-performing dealership culture.
What You'll Do
- Lead, coach, and develop sales managers and sales professionals to achieve department goals.
- Drive new and pre-owned vehicle sales performance through clear goals, consistent follow-up, and strong process management.
- Monitor sales activity, closing performance, lead response, forecasts, and key performance indicators.
- Ensure effective CRM usage, timely lead follow-up, and consistent customer communication.
- Partner closely with F&I to support profitability, compliance, and a smooth customer experience.
- Help maintain strong inventory awareness and support strategies that align with dealership sales goals.
- Reinforce company policies, dealership standards, and industry compliance expectations.
- Build a positive, accountable, customer-focused, and results-driven sales culture.
Benefits:
- Paid time off (PTO) for vacation, personal, and sick days.
- Matching contribution to your 401K retirement savings plan.
- Employee discount on vehicle purchases, servicing, and parts.
- Medical, dental, and vision insurance coverage for you and your eligible dependents.
- Life insurance.
- Certified DailyPay partner.
- Employee assistance program.
Requirements
What We're Looking For
- 3-5+ years of automotive sales management experience.
- Proven success leading dealership sales teams and meeting or exceeding sales goals.
- Strong leadership, communication, coaching, and organizational skills.
- Experience using CRM systems and dealership software.
- High level of professionalism, integrity, and accountability.
- Ability to manage priorities in a fast-paced dealership environment.
Preferred Qualifications
- Prior experience as a General Sales Manager, General Sales Manager-in-training, or senior sales leader.
- Hyundai or import-brand dealership experience.
- Experience supporting both new and pre-owned vehicle sales departments.
- Familiarity with sales forecasting, inventory strategy, and variable operations performance metrics.
