Automotive General Manager

Stress Free Auto Care

$100K — $120K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience as a General Manager or similar role in an auto mechanic shop.
  • Efficient in Digital Visual Inspections & Procedures
  • Experience with Autoflow or similar platform, preferred but not required
  • Strong leadership & managerial skills with the ability to motivate a team.
  • Sound knowledge of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management & budgeting.
  • Ability to multitask, prioritize, & manage time effectively.

Responsibilities

  • Lead operations (scheduling, workflow, quality) while actively contributing to the shop's success.
  • Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
  • Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.
  • Be hands-on with customers - walk the floor, support service writing, and build lasting relationships.
  • Coach and mentor team members in real time by working alongside them, not apart from them.
  • Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
  • Prepare regular reports for management regarding shop performance & key metrics.

Benefits

  • PTO/Sick & (6) Annual Paid Holidays
  • Medical, Dental & Vision Insurance
  • 401(k) Matching
  • Paid Skills Enhancement Training
  • Employee Discount - Service & Parts
  • Equipment/Toolbox Relocation Assistance
  • Employee Referral Program
Full Job Description
Job Overview

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We're seeking an energetic, positive-minded Automotive General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else.
Benefits
  • Compensation: $100,000 - $120,000 Base + ($20,000 - $30,000 bonus + 5% profit sharing)
  • PTO/Sick & (6) Annual Paid Holidays
  • Medical, Dental & Vision Insurance
  • 401(k) Matching
  • Paid Skills Enhancement Training
  • Employee Discount - Service & Parts
  • Equipment/Toolbox Relocation Assistance
  • Employee Referral Program

*This position is available to start ASAP. Apply today!
Responsibilities
  • Lead operations (scheduling, workflow, quality) while actively contributing to the shop's success.
  • Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
  • Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.
  • Be hands-on with customers - walk the floor, support service writing, and build lasting relationships.
  • Uphold a customer-centric approach by ensuring prompt & courteous service.
  • Coach and mentor team members in real time by working alongside them, not apart from them
  • Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
  • Stay updated with industry trends, technological advancements, & other markets.
  • Maintain accurate records of operations, financial transactions, & employee activities.
  • Prepare regular reports for management regarding shop performance & key metrics.
  • Ensure compliance with all legal & regulatory requirements.
Qualifications
  • Proven experience as a General Manager or similar role in an auto mechanic shop.
  • Efficient in Digital Visual Inspections & Procedures
  • Experience with Autoflow or similar platform, preferred but not required
  • Strong leadership & managerial skills with the ability to motivate a team.
  • Sound knowledge of automotive systems, repair techniques, and industry standards.
  • Solid understanding of financial management & budgeting.
  • Ability to multitask, prioritize, & manage time effectively.
  • Degree in Business Administration, Automotive Technology or similar technical college
Physical Requirements
  • Occasionally lift and/or move over 50 pounds
  • Ability to work with tools lifted above their head
  • Work in tight spaces as dictated by the vehicle's needed repair
  • Have the needed dexterity in order to efficiently use hand-tools
  • Walk/stand for the majority of the workday
  • Drive manual transmission vehicles
  • Keeping a brisk work pace in a high-volume environment
  • Efficiently navigate a computer


Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.

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