Automotive Center Manager

Mr. Transmission

$65K — $100K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of two years of sales experience in automotive repair preferred.
  • Strong organizational skills and attention to detail.
  • Excellent in-person and phone communication skills.
  • Professional appearance and demeanor.
  • Proficient in MS Office and computer systems.
  • Honest, trustworthy, and dedicated work ethic.
  • Prior knowledge of the automotive repair industry is advantageous.

Responsibilities

  • Adhere to business model procedures to enhance customer service and profitability.
  • Manage cost margins, conversion rates, and revenue goals effectively.
  • Utilize necessary systems and documentation for operations.
  • Ensure the center is safe, clean, and well-presented.
  • Demonstrate problem-solving skills and follow through on resolutions.
  • Manage staff and enforce compliance with policies and procedures.
  • Take accountability and drive results proactively.

Benefits

  • Bonus based on performance.
  • Health insurance coverage.
  • Paid time off for employees.
  • Opportunities for training and development.
  • Employee discounts available.
Full Job Description
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • Training & development
  • Employee discounts


Position Summary:

The Center Manager is responsible for all contact with customers from the initial phone call, monitoring production through vehicle delivery. The primary focus of this position is on sales, Automotive repair knowledge, and customer service. An honest, fair approach to all customers, sales, and repairs is imperative. This person will also be responsible for maintaining relationships with our fleet and wholesale accounts, parts distributors, and current retail customers as well as building new relationships is key to this position.

Responsibilities:
  • Follow all procedures and processes based on our business model driving customer service and profitability.
  • Must be able to manage cost margins, conversion percentages, and revenue goals.
  • Utilize appropriate systems and forms.
  • Maintain the appearance of the center for both safety and cleanliness.
  • Must have problem-solving capabilities and follow through with resolution.
  • Ability to manage personnel and ensure policies and procedures are followed.
  • Ability and desire to assume responsibility and produce results.

Skills and Requirements:
  • A minimum of two years of sales experience in the automotive repair field, is preferred.
  • Exceptional organizational skills, and attention to detail.
  • Excellent communication skills, both in person and over the telephone.
  • Professional appearance and demeanor.
  • Knowledge of computers and ability to maneuver within programs such as MS Office.
  • Honest and trustworthy, dedicated work ethic.
  • Previous knowledge of the automotive repair industry is a plus.


Compensation: $65,000.00 - $100,000.00 per year

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Moran Family Brands Corporate.

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