At Transform9, a broken call flow means a patient can't reach their doctor. Quality isn't just a process concern - it's a patient safety concern. As a senior automation testing engineer, you'll own the test strategy and automation infrastructure for a real-time voice AI platform, ensuring that every agent behavior, integration point, and call flow performs exactly as expected before it ever reaches a live patient.
What you'll do- Design, build, and maintain the automated test infrastructure for Transform9's voice AI platform - unit, integration, end-to-end, and load/performance testing
- Develop test frameworks and tooling that enable the broader engineering team to write and run reliable tests efficiently
- Define and enforce quality standards and testing best practices across engineering teams
- Build simulation and regression frameworks for real-time voice and conversational AI scenarios
- Partner with platform, provisioning, and integrations teams to ensure test coverage across all system boundaries
- Own test environments and CI/CD pipeline integration for automated test execution
- Investigate and triage production quality issues; drive root cause analysis and prevention
- Develop testing approaches that satisfy HIPAA and healthcare compliance requirements
LocationRemote (US). If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).
Requirements- 10+ years in software quality engineering, with a strong focus on test automation
- Proven experience designing and owning test automation frameworks from the ground up
- Proficiency in Python, TypeScript, or equivalent; strong scripting and tooling skills
- Experience with CI/CD integration (GitHub Actions, Jenkins, or equivalent)
- Deep understanding of testing strategies across unit, integration, and end-to-end layers
- Strong analytical and debugging skills - able to diagnose failures in complex distributed systems
- Experience testing APIs, backend services, and event-driven architectures
- Track record of raising quality standards across a team, not just writing tests
Nice to have- Experience testing real-time systems, telephony, voice platforms, or conversational AI
- Load/performance testing experience for high-throughput systems
- HIPAA-regulated or compliance-heavy environment experience
- Experience with contract testing or service virtualization
Benefits- Top-tier health coverage: medical, dental & vision
- 401(k)
- Paid time off + holidays, and paid parental leave
If you want to fix the front door of healthcare, we'd love to hear from you.
