Auto Claims Adjuster

Allstate Insurance Company

$50K — $117K *
US-Anywhere
+ 35 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Auto claims adjustment or a related field.
  • Strong analytical skills to assess insurance coverage and liability issues.
  • Proficiency in interpreting and explaining insurance policy language.
  • Demonstrated ability to draft clear and concise disclaimers regarding coverage.
  • Familiarity with handling basic injury claims and recognizing vehicle body damages.

Responsibilities

  • Investigate and assess auto claims for coverage, liability, and damages.
  • Utilize limited discretion to make decisions on claim adjustments and negotiations.
  • Learn to evaluate and negotiate basic injury claims if applicable.
  • Identify vehicle body parts and understand related property damages.
  • Deliver excellent customer service by addressing client needs effectively.
  • Evaluate potential subrogation or fraud scenarios and strategize accordingly.

Benefits

  • Comprehensive technology setup provided for remote work.
  • Monthly reimbursement for internet connectivity costs.
  • Opportunity to work from home with specific workspace requirements.
Full Job Description
Responsible for investigating and confirming the facts of loss for basic automobile accidents. Applies analytical thinking to determine coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.

We are looking for an Auto Adjuster to join our growing team! The ideal candidate brings prior Auto claims experience and a strong understanding of coverage evaluations. This role requires the ability to identify coverage issues, interpret policy language, and clearly explain the reasoning behind coverage decisions, including drafting disclaimers. We are open to candidates located in Eastern Time Zone states. Apply today!

Key Responsibilities
• Applies basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding most aspects of auto claims (coverage, liability and damages) with the exercise of limited discretion (limited independence)
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate basic injury claims
• Recognizes and identifies body parts of a vehicle and understands other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills
• Determines subrogation or fraud potential and how to handle

Supervisory Responsibilities
• This job does not have supervisory duties.

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Skills
Auto Insurance, Auto Insurance Claims, Case Management, Claims Administration, Claims Resolution, Claims Review, Coverage Analysis, De-Escalation, Insurance Administration, Insurance Claims, Insurance Coverage, Insurance Coverage Analysis, Insurance Policies, Insurance Policy Review, Policy Interpretation, Task Management, Time Management, Time Prioritization

Compensation
Base compensation offered for this role is:

MD Adjuster Analyst III: $50,000 - $74,350
MD Adjuster Cons I: $50,000 - $86,400
MD Adjuster Cons II: $56,000 - $93,250
MD Adjuster Sr Cons I: $68,500 -$117,700

Annually and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) if applicable for the role.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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