Co-operators

Associate Vice President, Client Data Solutions

Co-operators • $110K — $130K *
Guelph, ON N1C 1A1In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, or a related field; Master's preferred in Analytics or related discipline.
  • 8-12 years of experience in data and technology leadership.
  • Strong expertise in data engineering, architecture, governance, and compliance.
  • Proven track record in leading teams and cross-functional collaboration.
  • Proficient in Python, Spark, Power BI, Azure technologies, including Databricks and Azure Data Factory.
  • Experience in building unified customer data capabilities for enhanced personalization.
  • Industry experience with insurance and benefits products.

Responsibilities

  • Partner with business and data teams to deliver data products that support analytics initiatives.
  • Lead a team of data engineers in managing data platforms and pipelines.
  • Advance insight capabilities for customer experience and personalization strategies.
  • Analyze data to generate insights enhancing omni-channel performance and customer experience.
  • Lead large-scale initiatives that integrate change management and training into project delivery.
  • Present insights and recommendations to executive teams in reviews.
  • Contribute to data architecture practices to enhance business insights.

Benefits

  • Training and development opportunities for career growth.
  • Flexible work options and paid time off for personal needs.
  • Holistic well-being programs, including mental health support.
  • Paid volunteer days to contribute to community.
  • Comprehensive total rewards package including retirement savings plans and health benefits.
Full Job Description
Company: CGL
Department: 0
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: This role operates in English.

AVP, Client Data Solutions provides both strategic leadership and operational direction for Co-operators data infrastructure, architecture, platforms, and capabilities. This critical role is responsible for overseeing the design, development, and deployment of robust, scalable data pipelines, systems, and solutions to enable data-driven decision making across the organization. This role will be critical to create the unified view of the Customer (Customer 360) to enable and accelerate our Guided Omni program. This in turn accelerates data-informed decision making, unlocks major efficiency gains, and enables exceptional client experiences. The AVP, Client Data Solutions leads a team of data engineers and analysts responsible for building, integrating, managing, and enhancing data infrastructure including ELT/ETL (Extract/Transform/Load) pipelines, data warehouses, data marts, data lakes and self serve reporting platforms. They establish sound data engineering best practices, methodologies, and processes while keeping close pace with emerging technologies and recruit and develop top data engineering talent to cultivate and sustain a high-performing team.

How you will create impact:

  • Partner with business, product, and data teams to define and deliver data products supporting digital, personalization, reporting, and analytics initiatives.
  • Lead a team of data engineers responsible for data platforms, ETL/ELT pipelines, warehouses, marts, and lakes.
  • Advance insight capabilities for contact centre, customer experience, and personalization strategies.
  • Analyze data and models to generate insights that strengthen omni-channel performance, lead management, and customer sales and service experiences.
  • Lead large-scale, complex initiatives, integrating change management, communications, and training into delivery plans.
  • Present progress, insights, and recommendations to executive leaders and stakeholders through steering committees and quarterly reviews.
  • Contribute to data architecture and innovation practices to enhance data products and business insights.

To join our team:

  • Bachelor's degree in Computer Science, Information Systems, or a related field; Master's degree in Analytics, Data Science, Statistics, Computer Science, or a related discipline preferred.
  • 8-12 years of progressive experience in data and technology leadership, delivering enterprise-scale data solutions.
  • Strong expertise in data engineering, architecture, governance, privacy, and regulatory compliance.
  • Proven experience leading direct reports and cross-functional teams.
  • Proficiency in Python, Spark, Power BI, and Azure technologies, including Databricks, Azure Data Factory, and Azure Machine Learning.
  • Experience building unified customer data capabilities to enable personalization, digital experiences, and customer analytics.
  • Industry experience with insurance and benefits products, services, and customer journeys across the full lifecycle.

How you will succeed:

  • You initiate new strategies to capitalize on opportunities and lead the implementation of organizational change.
  • You integrate complex information to identify solutions or solve problems and apply a strategic mindset to adjust business plans.
  • You foster innovation and continuous improvement with a focus on client experience.
  • You create a high-performance culture through alignment of your team's work with organizational goals and successfully convey messages with a sense of positive advocacy.
  • You develop others to ensure the evolving needs of the organization will be met and build effective relationships to achieve key business objectives.

What you need to know:

  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What's in it for you?

  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.


Salary information

Salary to be discussed with successful applicants. The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

About Co-operators

Co-operators provides auto insurance, home insurance, life insurance, commercial insurance, farm insurance, and group insurance, as well as investment products and property development. They provide travel-related insurance products, hospital and medical coverage, accidental death and dismemberment, vehicle replacement, and hospital and medical coverage insurance.

Co-operators Careers

There has never been a better time to join the dynamic team at Co-operators, a leading company renowned for its commitment to community and sustainability.

Work You’ll Do

Join Co-operators' top-tier team to assist some of the most respected and well-known businesses in navigating their paths to growth and innovation. At Co-operators, the fusion of technology, industry expertise, and leadership in sustainability shapes a unique marketplace position. Engage with a diverse team of business and sustainability advisors to help clients through their transformative journeys. Collaborate with a robust group of professionals dedicated to pioneering change and promoting diversity and inclusion within the industry.

Introducing the Co-operators Business Group Advisory

The team is crafting a market-leading Advisory group to guide well-known companies through their growth and innovation phases, leveraging Co-operators' strong foundation in ethical business practices.

Do Innovative Work

Become part of a team where innovation meets practical application, creating solutions that not only drive business success but also contribute positively to society.

Do Innovative Work

Deliver targeted solutions that leverage deep consulting experience and a commitment to sustainable, innovative practices that are unmatched in the industry.

Be Part of a Great Team

Engage in projects that utilize cutting-edge technology and embrace the comprehensive capabilities of a team committed to excellence and ethical leadership.

Future-proof Your Career

With Co-operators, the potential for professional growth is vast, offering numerous opportunities to advance one's career through continuous training, development, and certification support.

Explore

Discover how Co-operators is leading the way in employee benefits programs, offering extensive diversity training and leadership development to prepare for the future of work.

The Co-operators Leadership and Innovation Alliance

This alliance is dedicated to fostering a culture of leadership and innovation, helping clients and employees alike to navigate the challenges of the modern business landscape. The combined expertise of the team ensures that both innovation and ethical practices drive industry leadership.

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Join the Team

Search for open positions that match your skills and interests. Co-operators seeks passionate, curious, and creative team players who are driven to find solutions and excel in their careers. SEARCH CO-OPERATORS JOBS

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Learn more about Co-operators
Size
5,001 employees
Industry
Finance & Insurance
* Ladders Estimates

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