Eversource

Associate System Operator

Eversource • $131K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Associate's degree in Electrical Engineering Technology or equivalent military/technical training required.
  • Five years of related dispatching experience in electrical operations required.
  • Ability to obtain NERC certification within the first year.
  • Knowledge of NERC Reliability Standards and ISO-NE Operating Procedures essential.
  • Strong communication skills for effective collaboration with various stakeholders.

Responsibilities

  • Plan and coordinate safe operation of generation, transmission, and distribution facilities.
  • Monitor real-time system status and implement changes via SCADA.
  • Conduct security analysis studies to evaluate system status and develop contingency plans.
  • Manage outage requests and coordinate with authorized personnel for switching operations.
  • Restore customer loads by isolating faulted equipment and directing repairs.
  • Initiate emergency procedures as required by ISO-NE or Local Control Center protocols.
  • Ensure compliance with regulatory requirements and maintain accurate operational data.

Benefits

  • Union membership required for this position.
  • Emergency storm assignment availability is necessary.
  • Opportunities for professional development and training.
  • Engagement in a collaborative work environment.
  • Participation in a structured emergency response team.
Full Job Description
Role and Scope of Position: Plans, schedules, and coordinates activities associated with the safe, reliable and economic minute-to-minute operation of the generation, transmission and distribution facilities under the operating jurisdiction of the ESCC dispatch center. Coordinates equipment outage scheduling and the implementation of Emergency procedures with ISO-NE, Local Control Center (LCC) Participants, and adjacent Local Control Centers (LCCs). Continuously monitors real time status of the generation, transmission and distribution system and implements changes to the status of the system via the Supervisory Control and Data Acquisition system (SCADA) under normal and abnormal system conditions. Utilizes computer programs which simulate system conditions to determine generation, transmission and distribution system reliability. In the absence of a higher level of supervision, will provide supervision during assigned shifts. Starting Rate of Pay: $63.02 Essential Functions: Plans, prepares, approves and issues orders for switching, grounding and tagging requirements for generation, transmission and distribution facilities under the ESCC jurisdiction in accordance with approved switching and tagging instructions and Participants92 safety rules. Performs computer on-line and off-line security analysis studies to evaluate the status of the generation, transmission and distribution system. Develops plans to cope with possible or projected contingency conditions on the generation, transmission and distribution system. Assists the System Operations Coordinator with the reception and processing of outage requests, including making the arrangements for authorized switching personnel. Determines the locations of faulted equipment, sectionalizes via SCADA control, faulted transmission and distribution system segments in order to restore customer loads. Isolate defective equipment to facilitate repairs and directs the restoration of impacted generation, transmission and distribution facilities. Maintains system voltage profiles in accordance with prescribed voltage schedules by utilizing generator reactive resources, as well as reactors, load tap changing transformers, substation capacitors and pole top capacitors on the transmission, sub-transmission, and distribution system. Initiates emergency procedures as requested by ISO-NE or as required by Local Control Center procedures, including the shedding of load. Reports such actions to the appropriate authorities located at the Local Control Center member companies. Analyzes and reports to the appropriate department, malfunctions or problems associated with equipment under the ESCC dispatching jurisdiction including telecommunications, protective relaying, ESCC computers, and EMS/SCADA system. Disseminates to ISO-NE and neighboring companies92 data and pertinent information as required by contractual obligations, and procedures covering the operation of the generating, transmission, and distribution facilities. Safe and secure operation of transmission, distribution and generation facilities under ESCC jurisdiction. Safety of personnel and equipment through strict enforcement and application of protective switching and tagging procedures and rules. Complete and accurate collection of pertinent operating data and information. Compliance with FERC, NERC, NPCC, ISO-NE, Local Control Center, and state regulatory requirements. Responsible for complying with NERC reliability standards. Overall shift responsibilities for proper and consistent application of all established operating procedures, guides, and instructions Technical Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skills: Knowledge of generating unit loading, performance capabilities and their operating characteristics. Knowledge of generation, transmission and distribution system operating characteristics. Knowledge of applicable NERC Reliability Standards, NPCC Criteria, Procedures and Guidelines, and ISO-NE Operating Procedures, and Master/Local Control Center Procedures. Knowledge of functions of the various components that make up the generation, transmission and distribution system. Knowledge of functions and operating characteristics of the various types of protective relay schemes and special protection systems associated with generation, transmission and distribution facilities such as power lines, station busses, transformers and generators. Knowledge of off-line and on-line load flow programs, and ability to perform and analyze load flows, and contingency studies. Thorough knowledge of ESCC switching and tagging policies as outlined in the appropriate directives. Ability to communicate and work effectively with personnel at various levels within the Master/Local Control Center, NEPOOL Participant companies, Local Control Center Participants and non-utility generators. Education: An Associate92s degree in Electrical Engineering Technology or two years of formal military/technical training beyond high school or the equivalent is required. An Associate92s degree or formal military/technical training is preferred. Experience: Five years of related dispatching experience, including work in distribution dispatching, generation station operations, electrical maintenance, power system protection and control, or equivalent electric operations experience is required. Licenses & Certifications: The ability to obtain the North American Electric Reliability Council (NERC) certification within the first year. Must successfully pass all required pre-employment assessments. Working Conditions: Must be available to work emergency storm assignment as required. Must be available to travel between MA/CT/NH as necessary. Bargaining unit employees with rights to this posting will be given first consideration.This is a union represented position so anyone going into this position would be required to become a member of the union. Note: The closing date is at 12:01 a.m. on the date shown; interested candidates must apply by previous day. #elecajd #LI-ES3 Competencies: Build trusting relationships Manage and develop people Foster teamwork and cross-functional collaboration Lead change Communicate strategic vision Create an engaged workforce Focus on the customer Take ownership & accountability Build trusting relationships Worker Type: Regular Number of Openings: 1 Emergency Response: Responding to emergency situations to meet customers92 needs is part of every employee92s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

About Eversource

Eversource transmits and delivers electricity and natural gas for more than 3.6 million electric and natural gas customers. Before its rebranding, the company operated six main subsidiaries: Connecticut Light and Power (CL&P), Public Service Company of New Hampshire (PSNH), Western Massachusetts Electric Company (WMECO), Yankee Gas Services Company (Yankee Gas), NSTAR Electric, and NSTAR Gas. NSTAR itself was the product of corporate mergers and included the former Boston Edison Company, Cambridge Electric Light Company, Commonwealth Electric Company, Commonwealth Gas, and Cambridge Gas Company. All now currently operate under the Eversource name. Eversource remains Connecticut's largest electric utility, serving more than 1.2 million residential, municipal, commercial and industrial customers in approximately 149 cities and towns. It also serves approximately 229,000 natural gas customers in 73 cities and towns. Eversource is also New Hampshire's largest electric utility, serving more than 500,000 homes and businesses in 211 cities and towns throughout the state. Eversource Energy is a publicly-traded, Fortune 500 energy company headquartered in Hartford, Connecticut, and Boston, Massachusetts, with several regulated subsidiaries offering retail electricity, natural gas service, and water service to approximately 4 million[6] customers in Connecticut, Massachusetts, and New Hampshire.

Eversource Careers

Joining Eversource means becoming part of a dedicated team committed to safety, reliability, and innovation in energy. As a leading energy provider in the Northeast, Eversource offers unparalleled job opportunities, fostering a culture of leadership and growth in the industry.

Work You’ll Do

At Eversource, every position contributes to the company's mission of delivering reliable energy and superior customer service. Our team enjoys a dynamic work environment where professional growth and development are encouraged. With a variety of career paths available, Eversource is a place where your ambition drives your career forward, and where leadership and diversity training ensure you reach your potential.

Innovate and Lead

Eversource is at the forefront of the energy sector’s transformation, integrating innovative technologies and sustainable practices that benefit not only our customers but also our communities. By joining our team, you will collaborate with skilled professionals dedicated to pioneering solutions for a sustainable future.

Career Development

Eversource is committed to the professional development of its employees. Whether through leadership programs, skills training, or networking opportunities, we provide the tools needed for career advancement and personal growth. Our robust internship programs offer a gateway to full-time employment, giving hands-on experience and exposure to real-world challenges.

Be Part of Our Team

Our team at Eversource is driven by a shared commitment to excellence and teamwork. We value diversity and strive to create an inclusive environment where all team members can thrive. The benefits at Eversource go beyond the standard employment package; they empower our employees’ well-being and long-term financial security.

Explore Job Opportunities

Whether you’re starting your career or looking to make a significant impact in the energy sector, Eversource has a position for you. From engineering to customer service, our job opportunities span a wide range of skills and expertise. Ready to start your journey with us? Explore open positions, prepare your resume, and apply through our hiring portal.

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Learn more about Eversource
Size
9,227 employees
Market Cap
$29.2 billion
Industry
Net Income
$1.2 billion
Founded
1927
5 Year Trend
+5.4%
Revenue
$8.9 billion
NASDAQ

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