American Airlines

Associate Product Manager/ Sr Associate Product Manager, Technology Products

American Airlines$88K — $105K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field
  • 3 years of applicable product management experience (Product Owner)
  • 5 years of equivalent work experience
  • Master's degree preferred with 2+ years of work experience
  • Relevant certifications in Product Management/Product Delivery

Responsibilities

  • Conduct product discovery, market research, and trend forecasting
  • Synthesize company objectives into measurable problems to solve
  • Create and maintain a comprehensive initiative source of truth document
  • Communicate updates through various storytelling formats
  • Facilitate collaboration between product and non-product teams
  • Partner with Technology Procurement for RFIs and RFPs
  • Collect and analyze customer feedback from multiple channels

Benefits

  • Travel perks for family and friends on over 6,800 daily flights
  • Immediate access to health, dental, vision, and prescription benefits
  • Comprehensive wellness programs
  • 401(k) program with employer contributions after one year
  • Employee Assistance Program and additional benefits like pet insurance
Full Job Description
9/2/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 87936

Job Description

Why you'll love this job

  • The Associate Product Manager, Technology Products is part of the Airport Technology Product Management team (Travel Innovation) within the Customer Experience organization.
  • This role focuses on the check-in product and supports both the digital and airport environments to shape intuitive, efficient customer journeys. It includes partnering with key stakeholders and IT teams to explore opportunities, improve operational performance, and elevate the guest experience across all touchpoints of check-in.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Conduct product discovery, market research, competitive analysis, and trend forecasting to inform product direction.
  • Synthesize broad company objectives into concrete problems to solve with measurable success metrics.
  • Create and maintain an initiative source of truth document, including overview, stakeholder mapping, workstreams, and milestones
  • Communicate updates effectively through verbal, written, and visual storytelling (e.g., slide decks, process maps, and documentation).
  • Facilitate collaboration between product and non-product teams, ensuring alignment across stakeholders.
  • Partner with Technology Procurement to conduct RFIs and RFPs.
  • Identify and recommend investment areas based on research and business goals.
  • Track and measure the impact of strategic initiatives to support product management teams.
  • Proactively identify opportunities for improvement, bringing clarity and structure to ambiguous challenges.
  • Influence strategic direction of the product(s) or cross-product journey
  • Care for the customer or team member experience, considering upstream and downstream impacts
  • Regularly collect, analyze, and synthesize customer feedback from multiple channels


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in related field
  • 3 years of applicable product management experience (i.e. Product Owner)
  • 5 years of equivalent work experience

Preferred Qualifications- Education & Prior Job Experience
  • Master's degree in a related field with 2+ years of work experience
  • Experience determining Product Market fit and defining a Go-to-Market strategy
  • Demonstrate familiarity with Agile Product Management tools

Skills, Licenses & Certifications
  • Relevant certifications in Product Management/Product Delivery field
  • Has strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
  • Recommended Scrum certification


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ

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