What You Can ExpectThe Technology Training Associate Manager will support sales force education for Zimmer Biomet digital technologies, robotics, and implant solutions.
In this role, you will organize, provide, and follow-up on the training of the sales force and clinical support team for the US. You will be responsible for maximizing company sales and earnings through the successful implementation, management, monitoring, and updates of an effective training and development curriculum, designed to continuously improve the skills, competence and confidence level of our North America sales force.
How You'll Create Impact- Act as the educational support expert for assigned products
- Develop a multi-layered training program for the sales force and clinical support team (onboarding program, training program, advanced program), including evaluations & certification process.
- Organize and deliver training events for the sales force and clinical support team.
- Design new eLearning training material in collaboration with the product team (R&D, Marketing, Comm.)
- Collaborate with Medical Education to ensure best-in-class customer experience.
- Work with global partners to ensure synergy in messaging and training.
- Demonstrate the usefulness and efficacy of the training programs through monthly reports.
- Provide feedback to the R&D team when required.
- Attend product trade shows and training as needed.
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act. What Makes You Stand Out- Excellent, demonstrated training and teaching abilities and communication skills.
- Excellent, demonstrated abilities with complex products, preferably with medical devices.
- Good knowledge of the sales process and ability to communicate with sales reps and surgeons.
- Strong analytical and presentation skills
- Demonstrated leadership and the ability to act strategically.
- Ability to work autonomously
Education and Experience- Bachelors degree and a minimum of 5 years of relevant experience OR
- Masters degree or greater and a minimum of 4 years of relevant experience OR
- A minimum of 9 years of relevant experience with no completed degree
- Experience at a medical device company with orthopaedic knowledge; Robotics preferred
- Extensive Operating Room experience and interactions with surgeons and sales reps preferred
- Adult learning/teaching experience preferred
Travel ExpectationsExpected Compensation Range: $90k to $108k plus target bonus
