Stryker Corporation

Associate Manager, Payment Enablement - ITC (Hybrid)

Stryker Corporation$89K — $148K *
Cary, IL 60013In-Person
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Minimum 6 years of professional experience in a related field.
  • Experience with enterprise business systems and reporting tools.
  • Proficient in Microsoft Excel and data analysis tools.

Responsibilities

  • Lead customer payment enablement activities for accurate and efficient resolution.
  • Manage customer onboarding documentation and compliance.
  • Oversee customer payment portal administration and effectiveness.
  • Implement and manage customer adoption of payment solutions.
  • Maintain relationships with third-party payment providers for operational support.
  • Collaborate with multiple stakeholders to resolve payment issues.
  • Develop reporting on payment program performance and effectiveness.
  • Drive continuous improvement initiatives to enhance payment processes.

Benefits

  • Hybrid or on-site work flexibility.
Full Job Description
Work Flexibility: Hybrid or Onsite

In this role, you will help shape how customers pay Stryker, ensuring payment processes are accurate, efficient, and easy to navigate. As a key partner across Finance, Customer Service, Sales, Accounts Receivable, and external payment providers, you will remove barriers to payment, improve cash collection outcomes, and enhance the overall customer payment experience while leading a team that drives operational excellence.

What You Will Do
  • Lead customer payment enablement activities, ensuring payment requests, onboarding requirements, and escalations are resolved accurately and efficiently.
  • Manage customer onboarding documentation, including ACH enrollment forms, tax documentation, and legal entity information.
  • Oversee customer payment portal administration and monitor effectiveness to support timely payments and positive customer experiences.
  • Implement and manage customer adoption of payment solutions, including cost analysis, business approvals, and ongoing performance tracking.
  • Own relationships with third-party payment providers and ensure payment solutions support operational, contractual, and system integration requirements.
  • Partner with Accounts Receivable, Finance, Sales, Customer Service, and other stakeholders to resolve payment-related issues and improve collection performance.
  • Develop reporting and insights on payment program costs, utilization, and effectiveness to support business decision-making.
  • Lead continuous improvement initiatives that reduce payment friction, standardize processes, accelerate cash collection, and improve end-to-end payment effectiveness.

What You Will Need

Required Qualifications
  • Bachelor's degree required.
  • Minimum 6 years of professional experience in a related field.
  • Experience working with enterprise business systems and reporting tools.
  • Experience using Microsoft Excel and data analysis tools.

Preferred Qualifications
  • Bachelor's degree in Business, Finance, Accounting, Economics, or a related field.
  • Experience with SAP, Power BI, SharePoint, and Microsoft PowerPoint.
  • Experience managing customer payment portals or payment solution programs.
  • Experience in Banking, Treasury, Finance Shared Services or Finance roles.


United States of America Pay Ranges:
  • USN: $89,300 - $148,800 USD Annual
  • US5: $93,800 - $156,200 USD Annual
  • US10: $98,200 - $163,700 USD Annual
  • US15: $102,700 - $171,100 USD Annual
  • US20: $107,200 - $178,600 USD Annual
  • US30: $116,100 - $193,400 USD Annual
View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: None

About Stryker Corporation

Stryker Networks is a premier Information Technology partner providing IT managed services and database application development.

Stryker Corporation Careers

Joining Stryker Corporation means becoming part of a global team recognized for its commitment to innovation, leadership, and enhancing patient outcomes. As a leading medical technology company, Stryker is the perfect place to build a career that truly makes a difference.

Work You’ll Do

At Stryker, every position contributes to our mission of making healthcare better. Here, you will use your skills to work on transformative projects that improve lives across the globe. You will be part of a culture that thrives on growth, innovation, and leadership, and you will work alongside some of the brightest minds in the industry.

Innovative Careers

Stryker offers a range of job opportunities, from internships that provide a stepping stone into high-impact roles to leadership positions that drive strategic direction. Our team members benefit from a work environment that supports professional growth and diversity training, ensuring everyone, regardless of background, can thrive.

Be Part of a Great Team

Our employees enjoy a collaborative atmosphere that fosters innovation and encourages professional development. With a commitment to leadership and diversity, Stryker ensures that all team members have the opportunity to grow and influence the company's future. Our global scale and dedication to impactful solutions make us leaders in medical technology.

Future-Proof Your Career

Stryker is dedicated to career development, offering extensive training, benefits, and resources to help you advance professionally. From networking opportunities to workshops on resume and interview skills, we support your journey every step of the way. Our career paths are as diverse as the innovative products we develop and the markets we serve.

Explore Job Opportunities

Whether you’re just starting out or looking to take your career to the next level, Stryker provides the tools and resources to achieve your goals. We are continuously hiring and looking for ambitious, curious, and driven individuals to join our team.

Stryker Corporation – A Leader in Medical Technology

Our commitment to improving healthcare through innovative products sets us apart in the medical technology field. The synergy of our team’s expertise and our leadership in technology solutions enables us to meet the needs of our customers effectively.

Stay Connected

Join Our Team Search open positions that match your skills and interest. We look for passionate, creative, and solution-driven team players. Explore the many benefits of employment at Stryker, a company that values innovation and leadership.

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Stryker Corporation – Where Talent Meets Opportunity

At Stryker, we believe in turning the challenges of today into the breakthroughs of tomorrow. Join us in our mission to improve healthcare around the world.
Learn more about Stryker Corporation
Size
46,000 employees
Market Cap
$91.9 billion
Industry
Net Income
$1.5 billion
Founded
2004
5 Year Trend
+8.6%
Revenue
$14.3 billion
NASDAQ

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