About the role:The Associate HR Systems Product Lead delivers operational excellence and functional support within the HR Systems team. This role requires a customer-centric professional with strong knowledge of HR processes and expertise in Workday HCM, particularly Compensation, Time & Absence, and Benefits. The Associate Systems Product Lead partners with HR and business stakeholders to prioritize enhancements, resolve issues, and deliver scalable solutions that support business objectives. This role provides visibility into team priorities and delivery timelines, supports accountability for results, and contributes to continuous improvement efforts that enhance the employee experience and maximize the value of HR technology investments.
What you will do:- Evolve and maintain the Benefits, Compensation and Time and Absence technology portfolio and roadmap in partnership with HRIS leadership, our HR business owners, and other stakeholders across the business
- Translate business requirements into effective system solutions with limited guidance.
- Independently deliver configuration changes and enhancements with appropriate documentation and testing, including configuration, business processes, security & compliance, notifications, auditing and data quality management
- Develop test scenarios and coordinate testing activities for assigned work.
- Independently manage assigned deliverables through the delivery lifecycle. Maintain appropriate documentation, testing evidence, and deployment readiness.
- Engage stakeholders to gather requirements, communicate progress, and manage expectations.
- Lead complex troubleshooting and issue resolution. Identify root causes and recommend preventive actions.
- Configure, test and process mass data loads via the Enterprise Interface Builder (EIB)
- Participate in requirements gathering sessions with functional subject matter experts, IT and users
- Support broader HR Systems team in handling end users' inbound requests and escalations including the development of knowledge management collateral to support training and education efforts
What you will need:- 1+ years of HR experience, strong analytical skills, and a passion for driving people-focused technology solutions to support HR initiatives
- Bachelor's Degree preferred
- Strong communication skills
- A focus on the Customer
- Workday core functional knowledge
- Accountability
- Root cause analysis
- Subject Matter Expertise
- Analytical problem-solving skills
- Strong team collaboration skills
- Prioritization and solid time management skills
- Process development
- Policy knowledge/interpretation
Who you are:- Motivated, high-potential performer, with demonstrated ability to influence and lead
- Strong communicator with excellent interpersonal skills
- Able to solve complex problems and successfully manage ambiguity and unexpected change
- Teachable and embracing of best practices and feedback as a means of continuous improvement
- Consistently high achiever marked by perseverance, humility, and a positive outlook in the face of challenges
What we offer:In addition to an outstanding work environment with rapid advancement potential, Gartner associates enjoy exceptional compensation and benefits, including:
- An upbeat, positive culture. Integrity, objectivity, collaboration, results, and a no-limits mindset are central to our values
- Limitless growth. We work with you to help you meet your goals and advance within the company
- Encouragement to be innovative and challenge status quo
- Exposure to industry leading training and development
- Performance based recognition and rewards
What you will get:- Competitive compensation.
- Limitless growth and learning opportunities.
- Ongoing mentorship and apprenticeship; Leadership courses, development programs, technical courses, certification opportunities and more!
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly to our strategy.
- Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
- 20+ PTO days plus holidays and floating holidays in your first year.
- Extensive medical, dental insurance and vision plan.
- 401K with corporate match, immediate vesting.
- Health-and-wellness-related allowance programs.
- Parental leave.
- Tuition reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
And much more!
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