• Client Outreach: Engage new, inactive, and prospective clients through daily outreach and in-home appointments to drive consignment activity. Develop and execute creative networking and outreach strategies to attract new consignors, reactivate lapsed consignor relationships, and generate repeat business.

• Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed consignors, and converting marketing-qualified leads into active consignors. Leverage tools, such as Salesforce, to effectively manage pipeline activity and opportunities.

• Sales Performance: Consistently meet or exceed monthly quotas by driving new business growth, reactivation results, and key performance metrics that contribute to overall revenue growth.

• Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction, trust, and long-term engagement, while building meaningful client relationships that extend beyond convenience and transactional service.

• Contract Management & Client Consultations: Clearly present and review consignment contracts, establish pricing expectations using internal tools and luxury market expertise, and guide clients through each step of the process.

• Cross-Functional Collaboration: Partner with Retail teams to support sales growth and collaborate closely with the Consignor Relations team to proactively address and resolve client concerns.

• Consignment Procurement & Logistics: Acquire luxury consignment items from clients and oversee the end-to-end coordination of item pickup and shipment to The RealReal9s e-commerce centers.

• Field Work: Spend the majority of time, over 70%, in the field, cultivating client relationships and securing consigned items through personalized, in-home appointments.

• Executes with strong pipeline discipline across new business, reactivation, and follow-up activity.

• Maintains consistent outreach volume and demonstrates improving lead-to-consignment conversion effectiveness.

• Builds early momentum in new consignor acquisition, reactivated accounts, and overall consignment value contribution.

• Demonstrates resilience by staying motivated through rejection, overcoming objections, and consistently turning no into future opportunities.

• Creates opportunities through prospecting, networking, and effective use of inbound leads.

• Demonstrates ownership, coachability, disciplined execution, and trust-based client relationships.

• Balances speed and quality by moving opportunities efficiently while delivering a high-touch client experience.

• Shows strong follow-through, dependable communication, and accountability to commitments.



• Entrepreneurial drive and ownership mindset

• Coachability and learning agility

• Results orientation and competitive drive

• Relationship building and client trust

• Prospecting and business development acumen

• Operational discipline & follow-through

• Self-management and resilience

• Adaptability in a fast-paced, field-based environment

Minimum Requirements:

• Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce), digital tools to manage pipeline and drive performance.

• Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.

• Highly motivated by ownership, growth, and impact, with the drive to build a book of business and continuously improve performance.

• Results-oriented, and comfortable operating independently in a fast-paced, field-based environment.

• Exceptional ability to build rapport, earn trust, and communicate effectively regarding high-value goods / services with discerning clientele.

• Strong relationship-building, organizational, and problem-solving skills; excellent verbal and written communication.

• Customer-obsessed with a passion for luxury, fashion, and sustainability.

• Willing and able to travel more than 70% within the designated market.

Able to commit to a 40-hour workweek with occasional off-hours; must reside in the assigned territory, possess a valid driver9s license (except in Manhattan, Brooklyn, and Chicago markets), maintain compliant insurance and driving record, and lift up to 25 lbs as needed.

Preferred Requirements:

• Tech proficiency in Salesforce (or similar CRM).

• Prior experience in selling luxury goods and/or high-end services.

• Strong understanding of fashion trends and the luxury market.