Blue Cross Blue Shield of Massachusetts

Associate Director, Solution Architecture

Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in computer science or equivalent experience.
  • 10+ years of technology leadership with a focus on architecture and full-stack implementation.
  • 3-5 years in a formal people management role.
  • Proven self-starter with a 'player-coach' mindset.
  • Excellent presentation and facilitation skills, communicating complex technical concepts effectively.
  • Strong organization skills with the ability to manage multiple strategic priorities simultaneously.

Responsibilities

  • Lead, mentor, and manage a team of solution architects to enhance their technical growth.
  • Develop hands-on Proofs-of-Concept (POCs) for new technologies including AI and machine learning.
  • Provide technology direction for digital solutions, focusing on performance improvement.
  • Engage in technical work with teams to solve architectural challenges.
  • Oversee the architectural design of member-facing applications ensuring security and scalability.
  • Establish best practices for architecture and serve as the authority on technical standards.
  • Build strategic partnerships with various technology leaders to ensure alignment of architectural initiatives.

Benefits

  • Comprehensive medical, dental, and vision insurance plans.
  • 401(k) retirement savings plan.
  • Paid time off and other well-being benefits.
  • Flexible work arrangements for local candidates.
  • Opportunity for professional development and growth.
Full Job Description
At Blue Cross Blue Shield of Massachusetts, we have an exciting opportunity for an energetic, passionate, and accomplished Associate Director of Solution Architecture. This is a critical, hands-on leadership role responsible for guiding a team of architects while personally driving the development of reliable and scalable digital technology solutions. Reporting to the Director of Digital Technology and Delivery, you will work closely with senior business and technology partners to provide the architectural leadership required to deliver a highly personalized, consistent, and engaging customer experience.

This role is eligible for our Flex Persona for candidates local to our Boston, MA office.

Your Day to Day

  • Lead, mentor, and manage a team of high-performing solution architects, fostering their technical growth and career development.
  • Roll up your sleeves and lead by example, guiding your team while personally building hands-on Proofs-of-Concept (POCs) for new technologies, including AI, machine learning, and intelligent agents.
  • Provide technology direction and thought leadership for the digital solutions portfolio, ensuring continuous improvement in the performance of our member-facing applications.
  • Engage in deep, hands-on technical work alongside your team and development PODs to solve complex architectural challenges and ensure solutions are implemented to the highest standard.
  • Govern the architectural design of member-facing applications, ensuring alignment with enterprise standards for performance, security, and scalability.
  • Establish and enforce architectural best practices, serving as the ultimate authority on technical standards and complex issue resolution for your team.
  • Forge strategic partnerships with leaders across technology (Enterprise Architecture, Security, Infrastructure, Data) to ensure architectural initiatives align with broader business and technology goals.


We're Looking for:

  • Proven experience leading and mentoring a team of architects, combined with a strong, current, and continuous hands-on technical ability.
  • Deep, hands-on expertise architecting, solutioning, and delivering enterprise-scale mobile and/or web applications. You are expected to be able to jump in and code on POCs and contribute to design sessions at a granular level.
  • A strong foundation in modern application architecture (APIs, microservices, cloud), with strategic experience governing solutions in secure cloud environments (e.g., AWS, PaaS).
  • Demonstrable experience with Artificial Intelligence (AI) and Machine Learning (ML) technologies and their practical application in digital solutions.
  • A strategic mindset for managing technical debt, with experience implementing processes to improve code quality and system longevity.
  • Extensive experience forging and leveraging strong relationships across both technical and business divisions to drive architectural alignment.
  • Expertise in modern security practices and Identity and Access Management (IAM) solutions.
  • Experience with the following technologies:
    • Mobile Development: Android Native, iOS Native, Reactive Native Angular
    • Web Technologies: Content Management systems as Drupal, Content Delivery Networks like Akamai or F5
    • API and Security: Gateway security like F5 and Apigee
    • DevOps and Cloud: AWS, Spring boot, Confluent Kafka
    • Databases: Relational, Object-Oriented, NoSQL, InMemory
    • Performance and Monitoring: Performance testing tools (LoadRunner, JMeter, Gatling), Performance monitoring and Observability (Splunk Observability, New Relic), AWS Monitoring (CloudWatch, Performance Insights), Debug and analysis tools (Splunk, Log Rocket), and BrowserStack


What You Bring:

  • Master's degree in computer science or equivalent experience.
  • 10+ years of technology leadership, including a solid understanding of technology selection, architecture, full-stack implementation, and at least 3-5 years in a formal people management role.
  • A proven self-starter with a "player-coach" mindset and the demonstrated ability to make strategic decisions.
  • Excellent presentation and facilitation skills, with the ability to clearly communicate complex technical concepts to any audience, from developers to senior executives.
  • The ability to handle multiple strategic priorities simultaneously, combined with strong self-motivation, attention to detail, and excellent organizational skills.


What You'll Gain:

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit
https://careers.bluecrossma.org/us/en/benefits

#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
BostonTime Type
Full time

Salary Range: $198,090.00 - $242,110.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. It is the largest health plan in Massachusetts, serving 2.8 million members. BCBSMA is committed to providing access to high-quality, affordable health care to help improve the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield of Massachusetts
Size
3,700 employees
Industry
Founded
1937

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