AbbVie

Associate Director, People Support - HRConnect People Solutions

AbbVie • $120K — $150K *
North Chicago, IL 60064In-Person
Business Services
8 - 10 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required; Master's degree preferred.
  • 8-10+ years of experience in HR or HR operation support.
  • Proven track record of building and managing a high-performing HR team.
  • Experience managing HR services for a large, global employee population (over 10,000 employees).
  • Knowledge of HR, Time and Payroll solutions (e.g., Workday, SAP) and CRM case management platforms.
  • Strong analytical and problem-solving skills for strategy and project implementation.
  • Effective leadership capabilities with a focus on achieving business objectives.
  • Proficient in stakeholder management at various organizational levels.

Responsibilities

  • Champion employee services and ensure outstanding HR operations.
  • Build and maintain a high-performing team of HR Operations Consultants.
  • Lead process optimization initiatives to enhance employee experience.
  • Act as a liaison between HR business partners and operations for strategic alignment.
  • Engage with stakeholders to meet service level agreements and quality targets.

Benefits

  • Comprehensive package including paid time off (vacation, holidays, sick leave).
  • Medical, dental, and vision insurance coverage.
  • 401(k) eligibility for employees.
  • Participation in long-term incentive programs.
Full Job Description
Job Description

Purpose

Associate Director, HRConnect People Support is responsible for leading a team dedicated to delivering excellent and efficient employee experience as the first point of contact for all HR-related matters within AbbVie's global HR operations shared service center. Collaborates closely with cross-functional partners (e.g. Employees at globally diverse locations, Business HR, Total Rewards, Payroll, Finance, Digital and Data strategy, Business Technology Solution and vendor partners) to deliver on the AbbVie HR Strategic Choices, HR Operation's Strategic Priorities and meet business needs. This role has responsibility for managing multiple geographies and working cross functionally with global teams. Must have the ability to effectively interact and manage stakeholder relationships, identify/ translate business requirements, and transform those requirements into system and HR services solutions.

Responsibilities
  • Champion the services and content available to employees and ensure HR Operations deliver excellent employee experience.
  • Build and sustain a high-performing, highly engaged team of HR Operations Consultants.
  • Identify, sponsor and deliver process optimization efforts, including but not limited to technology enhancements, to reduce resolution time and manual effort on the team and improve the employee experience.
  • Serve as a liaison to our HR business partners globally to support alignment of HR Operations People Experience support to business HR strategies, identifying ways to increase employee and manager self-service, and reduce risk of human errors, administrative effort to affiliate HR teams and COE partners.
  • Effectively engage with stakeholders (internal and external) to meet or exceed key service level agreements, quality targets and key performance indicators.


Qualifications
  • Bachelor's degree or equivalent experience required. Master's degree preferred.
  • 8-10 + years of experience in HR and or HR operation support.
  • Demonstrated experience of building and sustaining a high-performing, highly engaged team as people leader.
  • Experience in managing range of HR services to a large, geographically dispersed, large employee population size corporate (over 10 thousand) that operates business globally.
  • Experience in HR, Time and Payroll solutions (e.g. Workday, SAP), CRM Case management platform and related data / vendor management.
  • Strong analytical, problem-solving and ability to conceptualize strategy planning and implementation of projects.
  • Effective leadership skills that can motivate and drive a disciplined approach that respond to business needs.
  • Strong stakeholder management experience at all levels (internal and external partners), with a bias towards delivering effective and efficient people solutions.
  • Strong verbal and written communication skills.


Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
  • This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.

About AbbVie

AbbVie develops pharmaceuticals and medical devices. They provide products and services to therapeutic areas including immunology, oncology, neuroscience, eye care, virology, women's health, and gastroenterology.

AbbVie Careers

Joining AbbVie means becoming part of a global team dedicated to making a remarkable impact on patients' lives. At AbbVie, our employees are united in the pursuit of groundbreaking innovation and are committed to transforming the future of healthcare with leading-edge science.

Work You’ll Do

At AbbVie, you’ll collaborate with some of the brightest minds in the industry to solve challenging problems that have a high impact on society. Our culture fosters growth and embraces leadership and diversity training, ensuring that every team member can thrive.

Explore Job Opportunities

AbbVie offers a wide range of job opportunities and career paths, providing a platform where professionals can propel their careers forward. From research and development to marketing and sales, the potential to make a significant impact is limitless.

Internship Programs

Kickstart your career with an AbbVie internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at AbbVie are considered integral members of the team and are given tasks that are both challenging and rewarding.

Professional Growth and Development

We believe in nurturing our team's professional growth through comprehensive training programs, leadership development opportunities, and continuous learning. Our commitment to your career growth is reflected in our robust offerings that enhance your skills and knowledge.

Benefits and Culture

AbbVie is dedicated to supporting our employees' well-being both inside and outside of work. Our benefits package includes health, financial, and social benefits that are designed to support the diverse needs of our employees. Our inclusive culture encourages collaboration and innovation, fostering a workplace where all can excel.

Hiring Process

Our hiring process is designed to ensure a match that will be beneficial both for the company and for your career aspirations. From resume submission to interview, each step is an opportunity to showcase your skills and fit with the AbbVie team.

Networking and Career Advancement

At AbbVie, networking doesn’t just enhance your career; it propels it. We encourage our employees to engage internally and externally to build relationships that foster personal and professional growth.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and innovative team players who are ready to make a difference.

Stay Connected

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Explore AbbVie Jobs

Whether you’re seeking to advance your career in a dynamic and empowering environment, or looking for a place where you can innovate, lead, and contribute to something bigger, AbbVie is the place for you. Join us in our mission to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow.
Learn more about AbbVie
Size
50,000 employees
Market Cap
$288.5 billion
Industry
Pharmaceuticals & Biotech
Net Income
$4.6 billion
Founded
2013
5 Year Trend
+17%
Revenue
$45.8 billion
NASDAQ
ABBV
* Ladders Estimates

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