Posting Details

Posting Details

Job #
042895

Department Code
31301-0097

Department
D'Aniello Institute for Veterans and Military Families (IVMF)

Job Title
Associate Director, Hybrid Programs

Location
Syracuse, NY

Campus
Remote

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range
$85,000 - $100,000

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level
S5

FLSA Status
Exempt

Hours

Standard University business hours

8:30am - 5:00pm (academic year)

8:00am - 4:30pm (summer)

Hours may vary based on operational needs.

Job Type
Full-time

Unionized Position Code
Not Applicable

Job Description

The Associate Director, Hybrid Programs provides strategic leadership and operational oversight for a portfolio of entrepreneurship programs delivered through integrated online and in-person formats. This role is responsible for aligning program strategy and delivery with organizational priorities, ensuring consistency, quality, and measurable impact across programs serving veteran and military-connected entrepreneurs.

The Associate Director serves as a key integrator across programs and functions, leading cross-functional collaboration and supporting strategic initiatives, partnerships, and program growth. This role ensures that program design, delivery, and performance are aligned with organizational goals and funder expectations, while driving continuous improvement and innovation across the portfolio.

The Associate Director supervises a team of Program Managers and Coordinators and collaborates with cross-functional teams to ensure effective program execution and participant outcomes.

This position may be filled on a fully remote basis if the identified candidate is not currently located in Syracuse, NY (within 50 miles). Not all geographical areas within the United States are eligible. Employment offers at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate's education, training, work experience and key competencies; the university's strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Education and Experience

• Bachelor's degree required; master's degree preferred.
• 7-10 years of experience in program management, entrepreneurship programming, or related field.
• Demonstrated success leading multi-site or national programs.
• Supervisory experience required.

Skills and Knowledge

• Strong program management, curriculum development, and project management skills.
• Ability to manage multiple stakeholders and competing priorities.
• Experience with data tracking, reporting, and performance measurement.
• Strong communication and relationship management skills.
• Demonstrated leadership experience managing staff and cross-functional teams.
• Familiarity with CRM, LMS, and program management tools preferred.
• Experience in entrepreneurship, small business, or startup environments preferred.

Responsibilities

Strategic Program Leadership & Delivery Alignment:

• Contributes to strategic planning, including program development, portfolio alignment, and identification of emerging opportunities.
• Advises on program direction, funding opportunities, and partnership development.
• Ensures alignment with funder expectations and organizational objectives.
• Directs the design and delivery of hybrid entrepreneurship programs, including curriculum development, program structure, and delivery models.
• Ensures consistency and quality across programs and events, supporting effective participant outcomes.
• Oversees program execution at a systems level, ensuring alignment across cohorts, formats, and delivery channels.

Cross-Functional Oversight, Resource Stewardship, Stakeholder Engagement:

• Leads cross-functional coordination to align program delivery with operational support functions, including Shared Services, MarComms, Data Solutions, and PMO.
• Oversees program budgets in coordination with Shared Services and Finance, ensuring alignment with funding requirements and organizational policies.
• Ensures compliance with grant requirements, reporting standards, and operational guidelines.
• Directs resource allocation and prioritization to optimize program delivery and impact.
• Serves as a liaison with internal leadership, funders, and external stakeholders.
• Cultivates relationships with partners, subject matter experts, and collaborators to support program delivery and growth.

Staff Leadership and Development, Performance Management, Evaluation, and Continuous Improvement:

• Provides direct supervision of Program Managers and Coordinators, including assigning work, setting priorities, and evaluating performance.
• Supports staff development through coaching, feedback, and professional growth opportunities.
• Ensures alignment of team efforts with program and organizational objectives.
• Oversees program performance, including metrics, reporting, and evaluation.
• Establishes and monitors performance indicators to assess program effectiveness and impact.
• Identifies opportunities for improvement and innovation and leads enhancements to program design, delivery, and outcomes.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

Quick Link
https://www.sujobopps.com/postings/113555

Job Posting Date
07/02/2026

Application Deadline

Full Consideration By

Job Category
Staff

Message to Applicants