Merck & Co, Inc

Associate Director Device Quality Assurance

Merck & Co, Inc$142K — $224K *
Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in quality assurance within the medical device industry.
  • Bachelor’s degree in a relevant scientific field.
  • Strong technical and problem-solving abilities.
  • Excellent verbal and written communication skills, creativity, and interpersonal skills.
  • Proven ability to collaborate within a cross-functional team in a matrix organization.

Responsibilities

  • Provide on-site quality oversight for device assembly and packaging operations in Wilson, NC.
  • Support design transfer for combination products and method transfers to the site.
  • Coordinate root cause investigations for deviations affecting device operations.
  • Oversee the quality evaluation of changes impacting device assembly and packaging processes.
  • Manage CAPA activities for device operations including effectiveness checks and monitoring CAPA metrics.
  • Identify and escalate issues with global or cross-site implications.
  • Contribute to Quality Risk Assessments and risk management strategies.

Benefits

  • On-site work environment fosters close collaboration with key stakeholders.
  • Emphasis on patient safety and product quality promotes a proactive issue resolution culture.
  • Opportunity to build partnerships across various operational functions.
  • Potential involvement in both internal and external quality audits enhances professional experience.
Full Job Description

Job Description

The Associate Director, Device Quality Assurance within Device Quality & Regulatory (DQ&R) is responsible for providing quality oversight of our Company's Device Network. This specific role is responsible for providing quality support for device assembly and packaging operations at our Company's Wilson, NC site and will be based on-site at Wilson.  This role will serve as the primary interface between our Research & Development DQ&R and our Company's Wilson, NC site for the following aspects:

1.     Serve as on-site quality oversight for medical device and combination product operations which require above-site support:

  • Accountable for on-site Device Quality and Regulatory support for design transfer of combination products including method transfers to Wilson
  • Provides on-site Device Quality and Regulatory support for device assembly and packaging qualification and validation activities such as IQ/OQ/PQ and PPQ at Wilson
  • Accountable for coordinating Device Quality and Regulatory triage and root cause investigation of deviations impacting device assembly and packaging operations
  • Accountable for coordinating Device Quality and Regulatory evaluation of changes to processes which impact device assembly and packaging operations
  • Provides oversight of CAPA for device assembly and packaging operations including CAPA approval, performance of effectiveness checks and CAPA metric monitoring
  • Identifies issues with potential global and cross-site impact and escalates to global organizations
  • Accountable for providing Device Quality and Regulatory input to Quality Risk Assessments and risk management revisions (task 140)

2.     Builds strong partnerships with site Operations, Packaging Technical Operations, Validation, Global DQ&R, and other functions to ensure seamless execution of device quality activities.

3.     Promote a culture where issues are surfaced early, discussed openly, and resolved effectively, with a focus on patient safety and product quality.

4.     Represents Device Quality and Regulatory for device related internal and external audits.

Required Qualifications and Skills:

  • 5 or more years relevant experience in quality assurance in a medical device or medical device combination product manufacturing organization.
  • Bachelor’s degree in relevant scientific discipline
  • Strong technical and innovative problem-solving skills
  • Excellent verbal and written communication skills, demonstrated creativity, and strong interpersonal skills
  • Demonstrated ability to partner and collaborate with cross-functional personnel and experience operating in a matrix organization

Preferred Qualifications and Skills:

    • Familiarity with device design verification and design control aspects
    • Strong knowledge of device assembly and packaging operations

    eligibleforERP

    Required Skills:

    Adaptability, Change Management, Cross-Cultural Awareness, Cross-Functional Teamwork, GMP Training, Inspection Readiness, Manufacturing Quality Control, Medical Devices, Quality Auditing, Quality Management Standards, Quality Metrics, Quality Systems Compliance, Regulatory Compliance, Risk Management

    Preferred Skills:

    Current Employees apply

    Current Contingent Workers apply

    Employee Status:

    Regular

    Relocation:

    No relocation

    VISA Sponsorship:

    No

    Travel Requirements:

    No Travel Required

    Flexible Work Arrangements:

    Hybrid

    Shift:

    Not Indicated

    Valid Driving License:

    No

    Hazardous Material(s):

    n/a

    Job Posting End Date:

    09/13/2026

    *A job posting is effective until 11:59:59PM on the day BEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

    About Merck & Co, Inc

    Schering-Plough Corporation is a major U.S.-based manufacturer of pharmaceuticals. It operates in three segments: Prescription Pharmaceuticals, Animal Health, and Consumer Health Care. Schering-Plough develops products targeting on allergy, cancer, hepatitis, cardiovascular, central nervous system, respiratory system, and more.  It was founded in 1851 by Ernst Christian Friedrich Schering as Schering AG in Germany. Schering-Plough manufactured several pharmaceutical drugs, the most well-known of which were the allergy drugs Claritin and Clarinex, an anti-cholesterol drug Vytorin, and a brain tumor drug Temodar. It also developed drugs targeting on central nervous system and the respiratory system. Schering Plough also owned and operated the major foot care brand name Dr. Scholl's and the skin care line Coppertone. These also became a part of the new company. Schering-Plough was a full member of the European Federation of Pharmaceutical Industries and Associations (EFPIA), a membership which is also maintained by the new Merck.

    Merck & Co, Inc Careers

    Join the visionary team at Merck & Co, Inc, a global leader in healthcare dedicated to advancing the world of medicine. As part of our professional community, you'll find dynamic job opportunities that foster innovation and leadership across various fields. Merck & Co, Inc is not just a company; it's a place where you can make a difference.

    Work You’ll Do

    At Merck & Co, Inc, we are committed to improving global health through groundbreaking research and innovative healthcare solutions. Our team is at the forefront of developing new therapies and vaccines that significantly impact public health worldwide. By joining us, you will collaborate with some of the brightest minds in the industry, using your skills to contribute to projects that save and improve lives around the globe.

    Explore Career Paths

    Whether you're seeking an internship, a graduate opportunity, or a professional position, Merck & Co, Inc offers a range of career paths in environments that promote rapid professional growth and development. Explore job opportunities in research, digital transformation, manufacturing, and more, all while benefiting from a culture that supports diversity and inclusion.

    Innovate and Lead

    Merck & Co, Inc is an ideal environment for those who lead with curiosity and the drive to innovate. Our leadership is committed to fostering a culture where inventive thinking and collaboration are encouraged, making it a perfect place for professionals who seek to make an impact through their work.

    Develop Your Skills

    With Merck & Co, Inc, you are not just getting a job; you're gaining access to unparalleled career development opportunities. Enhance your skills through diverse training programs, workshops, and continuous learning courses designed to help you grow at every stage of your career.

    Benefits and Culture

    We understand that our employees are our greatest asset, which is why we offer competitive benefits designed to support the health and well-being of you and your family. From comprehensive health care coverage and retirement plans to flexible working conditions and wellness programs, our benefits package is designed to meet the diverse needs of our team members.

    Join Our Team

    Ready to advance your career at Merck & Co, Inc? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, creative, and solution-driven team players. Prepare your resume, sharpen your interview skills, and become part of a company that's dedicated to making a difference.

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    Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Engage with us through our careers blog and by participating in networking events and employment fairs. Subscribe to receive personalized job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding opportunities that await at Merck & Co, Inc. Join us in our mission to improve health and wellness around the world.
    Learn more about Merck & Co, Inc
    Size
    68,000 employees
    Market Cap
    $282.6 billion
    Industry
    Net Income
    $7 billion
    Founded
    1668
    5 Year Trend
    +4.1%
    Revenue
    $47.9 billion
    NASDAQ

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