Raytheon Technologies

Associate Director, Customer Account Manager - Missile Defense Agency

Raytheon Technologies$157K — $298K *
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • University degree or equivalent experience plus 12+ years of U.S. Government experience in business management or integration; or an advanced degree with 10+ years' experience
  • Experience with the Missile Defense Agency or related defense portfolios
  • Track record in Joint Integrated Air & Missile Defense mission threads and cross-domain initiatives
  • Background in business development, defense acquisition, or strategic customer engagement
  • Experience working with multi-disciplinary teams and engaging senior-level stakeholders.

Responsibilities

  • Build and sustain trusted relationships across MDA and joint organizations
  • Represent the customer's voice across Raytheon to promote cross-team alignment
  • Support enterprise integration with mission-informed analysis and strategy development
  • Facilitate collaboration across technical, programmatic, and business teams
  • Prepare strategic content for leadership engagements and Gate Reviews
  • Represent Raytheon at mission and industry forums
  • Collaborate with RTX Global Government Relations on public policy advocacy

Benefits

  • Values prioritize safety, trust, respect, accountability, collaboration, and innovation
  • Relocation assistance not available
Full Job Description
Date Posted:
2026-07-07
Country:
United States of America
Location:
US-AL-HUNTSVILLE-401 ~ 401 Jan Davis Dr NW ~ JAN DAVIS 401
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance Type:
Top Secret - Current
Security Clearance Status:
Active and existing security clearance required on day 1

We are seeking an Associate Director, Customer Account Manager (CAM) who excels in collaborative, mission-driven environments, someone who can navigate complex stakeholder landscapes, bridge technical and business perspectives, and help strengthen enterprise alignment across RTX. This role deepens Raytheon's engagement with the Missile Defense Agency (MDA) and supports strategic integration efforts across the company, including the Strategic Fires & Missile Defense Integration initiative.

The mission calls for decisive, informed engagement. If you are ready to help shape the future of Joint Integrated Air & Missile Defense, we invite you to bring your experience and leadership to Raytheon.

What You Will Do
  • Build and sustain trusted relationships across MDA and joint organizations, serving as a primary onsite link to mission priorities and customer needs
  • Represent the customer's voice across Raytheon, promoting cross-team alignment and a unified One-RTX approach
  • Support enterprise integration through early requirements framing, mission-informed analysis, and architecture-aligned strategy development
  • Facilitate collaboration across technical, programmatic, and business teams to drive coherent messaging and coordinated pursuit strategies
  • Prepare strategic content for leadership engagements and Gate Reviews with clarity, precision, and alignment to enterprise objectives
  • Represent Raytheon at mission and industry forums that shape the future of Joint IAMD
  • Collaborate with RTX Global Government Relations (GGR) at the Federal, State/Local on Public Policy in their advocation and development of new technologies and our solutions
  • Possible Work Locations: AL - Huntsville or VA - Arlington


Qualifications You Must Have
  • Typically requires a University Degree or equivalent experience and 12+ years of U.S. Government experience in business management, capability development, portfolio leadership, or enterprise integration; or an Advanced Degree and 10+ years' experience
  • Experience supporting the Missile Defense Agency or other joint defense mission portfolios (e.g., missile defense, joint fires, joint C2, or integrated air and missile defense)
  • Experience shaping or leading advancement across Joint Integrated Air & Missile Defense (IAMD) mission threads, guiding cross-domain initiatives involving sensors, effectors, C2, fire control, or system architectures at the enterprise, multi-program, or multi-service level
  • Experience in business development, defense acquisition, program management, or mission-critical functions such as requirements shaping, portfolio planning, cost/schedule management, strategic customer engagement, or capability integration
  • Experience working in multi-disciplinary, geographically dispersed teams on joint or interagency mission efforts, with responsibility for aligning multiple organizations, coordinating decisions, and routinely engaging senior-level stakeholders (e.g., O-6/GS-15, SES, Flag, COCOM, or OSD)


Qualifications We Prefer
  • Demonstrated impact across defense organizations - such as MDA, joint program offices, service components, or similar partners - shaping decisions, guiding integration efforts, or advancing mission outcomes
  • Ability to lead or significantly contribute to Joint IAMD initiatives that bring together cross-domain capabilities across sensors, effectors, C2, and system-of-systems architectures
  • Proven credibility engaging senior Department of Defense stakeholders to inform strategic choices, resource prioritization, or mission planning for complex defense missions
  • Strong command of defense portfolio processes - including PPBE, cost analysis, milestone frameworks, or acquisition governance - to influence enterprise decisions and positioning
  • Ability to drive alignment across services, interagency partners, or enterprise teams to advance integrated defense solutions, supported by a TS/SCI clearance (or ability to obtain one) enabling participation in sensitive mission portfolios


What We Offer
  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation assistance not available


Learn More & Apply Now!
  • Please consider the following role type definition as you apply for this role - Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
  • Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.


As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

About Raytheon Technologies

Raytheon Solipsys, a wholly-owned subsidiary of the Raytheon Company, is an industry leader in the development of integrated Command and Control (C2) Network-Centric solutions for the Domestic and International DoD and Homeland Security. Through proven systems and software engineering practices, built on the invention and application of innovative technologies, they deliver the C2 infrastructure necessary to effectively control security/military forces in any environment. Their reliable solutions assure information superiority, increased shared awareness, deep sensor reach, aircraft control, air defense, disaster management, and time-critical decision making.

Raytheon Technologies Careers

Join the innovative world of Raytheon Technologies, a leader in aerospace and defense, where we offer unparalleled job opportunities in an environment that champions diversity, leadership, and professional growth.

Work You’ll Do

At Raytheon Technologies, you’ll be part of a company that values innovation and leadership. Our team is dedicated to solving some of the most complex challenges in aerospace and defense, making significant impacts worldwide. With a culture that fosters diversity and inclusion, you will collaborate with some of the brightest minds in the industry.

Transform Your Career

Step into a role that harnesses your skills and propels your career to new heights. Raytheon Technologies is not just about thinking big but making those big ideas happen. We provide robust career development opportunities that include comprehensive training and development programs, leadership workshops, and continuous learning through our internal platforms.

Innovate and Lead

Join our team of over 60,000 professionals globally, who are not only experts in their fields but are also driven by a passion for innovation and excellence. At Raytheon Technologies, you are positioned at the forefront of the industry, where your work directly contributes to groundbreaking advancements in technology and defense.

Internship and Employment Opportunities

Whether you’re starting your career or looking to advance, Raytheon Technologies offers a range of employment and internship opportunities that can help you achieve your professional goals. Our internships provide a solid foundation of skills and experiences, while our full-time positions offer a path to personal and professional growth within the company.

Benefits and Culture

Our employees enjoy a competitive package of benefits and rewards that reflect their invaluable role in our company. From health and wellness programs to performance bonuses and flexible working conditions, we ensure our team members are well taken care of.

Networking and Professional Development

At Raytheon Technologies, networking and professional development are part of our DNA. We encourage our employees to engage in internal and external networking events, leadership training, and diversity initiatives that enhance their career journey.

Join Our Team

Explore the numerous positions available that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

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SEARCH RAYTHEON TECHNOLOGIES JOBS

Join us in our mission to create a safer future and be a part of a team that values integrity, excellence, and teamwork. At Raytheon Technologies, your career is just the beginning of a lifelong journey of professional and personal growth.
Learn more about Raytheon Technologies
Size
14,771 employees
Market Cap
$32,494
Industry
Founded
1922
NASDAQ

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