Build your project management career while helping essential businesses achieve long-lasting success. As an Associate Consulting Services Project Manager, you will coordinate customer-facing BisTrack projects for building supply and distribution customers, supporting work from the signed statement of work through implementation, go-live, and transition to Support. You will manage multiple projects and partner with customers, consultants, project sponsors, and cross-functional teams to keep delivery organized and on track. We are seeking applicants with strong communication skills, a proactive mindset, and the ability to manage multiple priorities in a changing environment.
What you will be doing:- Manage approximately 10-15 concurrent customer projects, including new implementations, branch additions, upgrades, and add-on consulting engagements.
- Coordinate projects from the completed statement of work through implementation, go-live, post-go-live support, and transition to the Support team.
- Maintain project plans, documentation, action items, stakeholder updates, and structured follow-through across each engagement.
- Partner with customers, consultants, project sponsors, and internal project teams to align related workstreams and address risks or escalations.
- Support projects of varying size and complexity, from shorter upgrades and branch additions to larger SMB, K&A, and enterprise implementations.
- Build knowledge of BisTrack, team processes, and available resources through independent learning and close collaboration with colleagues.
- Travel to customer sites for major implementation milestones, including go-live, based on project requirements.
What you will likely bring:- 1-3 years' experience in project coordination, project management, customer success, consulting, support, operations, or another customer-facing role.
- Strong written and verbal communication skills, with the professionalism to work directly with customers and internal stakeholders.
- Demonstrated ability to organize multiple priorities, manage competing deadlines, and follow through on commitments.
- A proactive, self-directed approach to learning, problem-solving, documentation, and process improvement.
- Comfort working with changing technology, business systems, and common productivity tools such as Microsoft Excel.
- Ability to travel approximately 20-30%, with travel varying based on customer and project needs.
- Authorization to work in the United States.
What could set you apart:- Experience supporting software implementations, ERP projects, or other complex customer-facing engagements.
- Exposure to building supply, lumber, wholesale distribution, or related industries.
- Experience coordinating work across multiple departments, project teams, or interdependent workstreams.
#LI-REMOTE #LI-SK
Competitive Pay & Benefits - Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
- Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
- Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
- Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
- Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
- Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Range:Minimum: $71,000 USD Maximum: $114,000 USD
The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:Scott Keough
