Barclays

Assistant VP, Loan Fraud Risk Lead

Barclays • $100K — $130K *
Wilmington, DE 19805In-Person
Finance & Insurance
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in fraud prevention or related field
  • Proven expertise in data analytics and fraud strategy development
  • Strong understanding of regulatory requirements for fraud detection
  • Experience in developing and implementing fraud prevention technologies
  • Leadership experience with a focus on team development and performance appraisal
  • Exceptional communication skills for complex information dissemination

Responsibilities

  • Monitor customer accounts for fraudulent activities and take action as needed
  • Collaborate with internal teams and law enforcement for fraud case resolution
  • Develop and implement effective fraud prevention strategies
  • Support various business teams in risk management and compliance efforts
  • Analyze trends in regulatory requirements and internal policies
  • Manage KPIs to assess fraud prevention operations
  • Investigate suspicious transactions and report findings

Benefits

  • Flexible telecommuting options
  • Participation in the Barclays Employee Referral Program
  • Opportunities for professional development and team leadership
  • Incentives based on performance and contributions
  • Collaborative work environment with cross-functional teams
Full Job Description
Job Description

Purpose of the role

To monitor customer accounts for suspicious/fraudulent activities and take appropriate action when required.

Accountabilities
  • Execution of customer query support, including credit card inquires, account management and case resolution related to suspected fraud.
  • Collaboration with various internal stakeholders across function projects and law enforcement agencies in cases of potential fraud.
  • Development and implementation of fraud prevention strategies and procedures, including the use of fraud detection tools and technologies.
  • Support teams within the business operations function as needed, including risk management, compliance, and customer care.
  • Identification and implementation of trends and developments to regulatory requirements and internal policies related to fraud prevention and detection activities.
  • Management and development of KPIs to measure the effectiveness of customer care fraud prevention operations, utilising data and technology to support the identification of areas that require improvement.
  • Monitoring financial transactions for potential fraudulent and suspicious activities and conduct investigations and report fraud incidents.


Assistant Vice President Expectations
  • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
  • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
  • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.


What will you be doing?

Barclays Services LLC seeks Assistant VP, Loan Fraud Risk Lead in Wilmington, DE (multiple positions):

  • Act as a subject matter expert for strategy management to prevent fraudsters and credit abusers from opening loans using own or stolen identities.
  • Perform data analytics for designing and evaluating fraud strategies for their effectiveness and manage deliverables needed to implement.
  • Own and manage fraud rules, scores, and detection strategies and work closely with fraud operations team.
  • Deliver tangible business benefit and value (e.g. loss avoidance, expense optimization, enhanced customer experience).
  • Support model performance evaluation and work with governance teams for meeting governance requirements.
  • Conduct defect reviews of high fraud losses cases to identify any gaps in Fraud strategy, case management, or make procedural adjustments.
  • May telecommute pursuant to company policies.


This position is eligible for incentives pursuant to Barclays Employee Referral Program.

About Barclays

Barclays is a British multinational investment bank and financial services company. The company was founded in 1690 and is headquartered in London, England. Barclays provides a range of financial services, including retail banking, corporate banking, investment banking, and wealth management. The company operates in over 40 countries and has over 83,000 employees. In 2020, Barclays reported revenue of £21.8 billion and net income of £1.5 billion. The company is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.
Learn more about Barclays
Size
81,600 employees
Market Cap
$30.2 billion
Industry
Finance & Insurance
Net Income
$2.3 billion
Founded
1997
5 Year Trend
-5%
NASDAQ
BCS
* Ladders Estimates

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