Job Description

AVP, UVACH Medical Group Operations
Job Code: DI1086

JOB TYPE
Classification: Exempt

JOB SUMMARY
Reporting to the UVACH Medical Group Chief Operating and Growth Officer, the Assistant Vice President (AVP) Inpatient and Primary Care, UVA Community Health Medical Group, is responsible for the operational management of all physician practices. This includes leading new program development, driving healthcare delivery innovations, and overseeing performance improvement initiatives that support the growth, quality, and positioning of a community-based medical group within an evolving academic health system.
This leader will directly manage all Directors of Operations and ensure the team delivers on UVA Health's strategic goals and priorities. The AVP will lead efforts to improve access, reduce operational costs, enhance revenue performance, and meet quality and performance targets. They will also leverage data and analytics to support decision-making and operational excellence.
The AVP will work in close partnership with physicians, advanced practice providers, administrative leaders, team members, and community stakeholders to foster collaboration, innovation, and shared accountability for outcomes.
Success in this role requires the ability to work effectively within a matrixed organizational structure, managing expectations across multiple stakeholder groups and aligning operational efforts with the broader mission and vision of UVA Health.
The ideal candidate will bring proven leadership experience in provider operations, with deep knowledge of Primary Care, Hospital Medicine, Critical Care, and other inpatient specialty services. They should possess strong expertise in managing physician practices within a community health system, including a solid understanding of industry standards, regulatory requirements, and operational best practices. This individual will be a strategic and results-driven leader with a demonstrated ability to build programs, enhance infrastructure, influence diverse stakeholders, and lead complex organizational change in a fast-paced environment.
This individual will demonstrate strong business acumen, exceptional ownership and accountability, and a relentless drive for operational excellence and organizational success.

Analysis: Analyzes processes and creates deliverables to provide information and recommendations for improvements.
• Breaks down problems and issues into sub-components and assesses the costs, benefits, and risks of various options.
• Is able to select and recommend the best solution based on a thorough examination of all considerations.
• Is able to explain and justify actions in a systematic and logical fashion.

Communication: Shares and receives information using clear oral, written, and interpersonal communication skills.
• Demonstrates effective written and oral communication skills.
• Actively listens, provides constructive feedback, and demonstrates respect for differing views.
• Tailors communications to diverse audiences.

Quality Improvement: Demonstrates involvement in the unit's annual and/or periodic assessment efforts, including efforts to improve the quality services.
• Understands the value of innovation and quality improvement.
• Improves processes and practices by identifying inefficiencies and redundancies.
• Demonstrates efficiency and quality in one's own work.

Customer Service: Builds relationships and maintains strategic partnerships with key internal and external stakeholders.
• Understands the importance of quality service.
• Is able to adjust and adapt service delivery to diverse customer needs and sensitivities.
• Frequently suggests and implements changes to improve the quality of service.

Financial Management: Manages tasks and resources within the department to achieve quality and meet budget requirements.
• Ensures that financial and material resources are used effectively and efficiently.
• Leverages resources to maximize utility and return on investment (ROI).
• Implements measures to minimize theft, damage, or equipment breakdown.

The incumbent may be asked to perform additional duties as assigned.

QUALIFICATIONS
Education: Bachelor's Degree - Business/Healthcare Administration or related field; Master's Degree preferred.
Experience: Five years of demonstrated leadership experience in relevant area of responsibility required. Experience in a for profit healthcare environment or an ambulatory surgical setting strongly preferred.
Refer to the Life Support Training Policy for additional details.
Licensure: N/A

PHYSICAL DEMANDS
Physical Demand Code: 3A, Administration
Work Function/Activity: Sedentary to Light Physical Demand
The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.

OTHER
• May require the use of safety equipment, such as HEPA mask, for infection prevention: No
• On call responsibilities as directed: No
• Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

The base compensation range for this role is $190k - $230k, and eligible for an annual bonus incentive. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.