This job is responsible for the overall direction, coordination, implementation, execution, control and completion of operational projects as assigned. Achieves operational objectives by contributing information and recommendations for strategic and long term planning. Implements productivity, quality, and customer-service standards, resolves problems, identifies trends, determines system improvements and implements change. Communicates and interprets organizational and departmental goals and objectives to all areas of responsibility; develops and assumes accountability for departmental budgets and provides leadership and direction in the planning, implementation, and evaluation activities of all areas of responsibility. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company's discretion. Education Required - Bachelor's degree in Healthcare, Business Administration or related field Preferred - Master's degree in Healthcare, Business Administration or related field Work Experience Required - 10 years experience in successfully managing complex hospital and patient care delivery, including 3 years of leadership/management experience Knowledge Skills and Abilities (KSAs) • Must have computer skills and dexterity required for data entry and retrieval of information. • Effective verbal and written communication skills and the ability to present information clearly and professionally. • Must be proficient with Windows-style applications, various software packages specific to role and keyboard. • Strong interpersonal skills. • Excellent conflict management skills including the ability to relate to executive management, professionals and business and community leaders. • Excellent leadership skills including the ability to inspire others as well as manage challenging situations. • Excellent organizational and time management skills. • Excellent project management skills. Job Duties • Leads the coordination, implementation and execution of operational/expansion and performance improvement projects as assigned. • Assists with operational responsibility for ancillary and support services. • Supports overall strategic goals of the organization and identifies potential growth opportunities. • Participates in physician development and relations. • Participates in community outreach activities. • Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at [redacted] (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.