Assistant Store Manager

Mattress Firm, Inc.

$83K — $101K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in retail management or customer service roles
  • Strong knowledge of sleep products and mattress industry
  • Demonstrated ability to meet financial and sales performance goals
  • Excellent communication and coaching skills
  • Ability to lift, pull, and push 50+ pounds

Responsibilities

  • Enhance the in-store customer experience as a trusted sleep advisor
  • Support the Senior Store Manager in training and developing store associates
  • Promote a coaching culture to improve customer interactions and sales skills
  • Achieve or exceed store financial targets through effective customer service
  • Ensure proper merchandising and marketing execution in-store
  • Manage product transfers and maintain accurate inventory documentation

Benefits

  • Career growth opportunities with training programs
  • 401(k) with employer matching
  • Resources for mental health and life management
  • Medical, dental, prescription, and vision coverage
  • Flexible payment options with on-demand pay
  • Employee discounts on sleep products and accessories
Full Job Description

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. 

Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

  • Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.

  • Assist Senior Store Manager with training of store associates.

  • Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.

  • Achieve or exceed store financial targets through effective execution and customer service at the store level.

  • Ensure store execution of product merchandising, marketing, and POP standards.

  • Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

  • Ability to lift, pull, and push 50+ pounds.

CALIFORNIA RESIDENTS

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. 

Benefits Included:

  • Excellent career growth opportunities through on-the-job training and development programs 

  • 401(k) with employer matching 

  • Mental health and life resources 

  • Medical, dental, prescription, and vision plans 

  • Get paid on-demand

  • Base pay or uncapped commission

  • Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $83,000 to $101,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship.  We require proof of eligibility to work in the United States. 

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 07/31/2026.



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