Assistant Store Manager

Mattress Firm, Inc.

• $73K — $88K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of retail management experience preferred
  • Strong understanding of customer service principles
  • Ability to coach and develop team members
  • Proficient in merchandising and marketing execution
  • Physical capability to lift, pull, and push 50+ pounds

Responsibilities

  • Elevate customer experience by acting as a trusted sleep authority
  • Assist in training and developing store associates
  • Promote a coaching culture to enhance customer service
  • Achieve store financial targets through effective execution
  • Ensure compliance with merchandising and marketing standards
  • Manage product transfers and inventory documentation

Benefits

  • Excellent career growth opportunities through training programs
  • 401(k) with employer matching
  • Access to mental health and life resources
  • Comprehensive medical, dental, prescription, and vision plans
  • On-demand pay options
  • Employee discounts on sleep products and accessories
Full Job Description
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:

Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type "Jobs Hub" into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.

Job Details:

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

  • Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
  • Assist Senior Store Manager with training of store associates.
  • Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
  • Achieve or exceed store financial targets through effective execution and customer service at the store level.
  • Ensure store execution of product merchandising, marketing, and POP standards.
  • Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
  • Ability to lift, pull, and push 50+ pounds.


Benefits Included:
  • Excellent career growth opportunities through on-the-job training and development programs
  • 401(k) with employer matching
  • Mental health and life resources
  • Medical, dental, prescription, and vision plans
  • Get paid on-demand
  • Base pay or uncapped commission
  • Employee discounts on Mattress Firm sleep products and accessories


Compensation:
Competitive pay range of $73,000 - $88,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

*Pay amount does not guarantee employment for any particular time.

Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 10/31/2026.
Applicants for Philadelphia Jobs

Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: https://www.phila.gov/documents/fair-chance-hiring-law-poster/. Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.

Diverse Candidates are Encouraged to Apply.

#LI-DNP

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