Lithia Motors Inc

Assistant Service Manager

Lithia Motors Inc$70K — $180K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous Automotive Dealership Service department experience
  • Excellent Teaching and Presentation skills
  • Strong Time Management abilities
  • Knowledge of basic accounting principles and computer usage
  • Acceptable driving record with a valid driver's license

Responsibilities

  • Assist the Service Manager in directing staff activities for exceptional service
  • Train, develop, and mentor Service Advisors and technical staff
  • Resolve customer requests and concerns effectively
  • Inspect repair orders for legibility, accuracy, and legality
  • Ensure compliance with manufacturer policies and procedures
  • Manage administration of warranty and service contracts

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays and PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Access to Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
Full Job Description
Dealership:

Priority Toyota Chesapeake

If you are an Automotive Service professional that has the drive to perform, exceed and excel... then we want you to come work with us!
Get your career in gear today!

Responsibilities:

The Assistant Service Manager assists the Service Manager in directing the activities of all service related staff ensuring exceptional customer service and the attainment of performance targets. This individual is a strong leader who assists in the hiring, training and development of all Service Department personnel to build a winning team. The Assistant Service Manager serves as the liaison between the store and Support Services Fixed Operations, ensuring compliance to all company policies and procedures.
  • Train, develop & mentor Service Advisors & technical staff
  • Resolve customer requests, questions and concerns.
  • Inspect repair orders daily for legibility, accuracy and legality.
  • Ensure that all manufacturer policies and procedures are followed.
  • Manage the administration, tracking and follow-up required to stay current on warranty, receivables and service contracts.


Qualifications:
  • Previous Automotive Dealership Service department experience
  • Excellent Teaching, Presentation, Time Management skills
  • Knowledge of basic accounting principles & computer use
  • Acceptable driving record and a valid driver's license in your state of residence


Total Rewards
  • 70,000-180,000 annually commission plan.


Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

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