Assistant Regional Administrator

State of Illinois

$118K — $142K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4 years college degree in social or human services field
  • 4 years administrative experience in a public welfare system
  • Experience with public assistance eligibility systems
  • Experience implementing policies in public assistance services
  • Supervisory experience in guiding and training staff

Responsibilities

  • Serve as Assistant Regional Administrator
  • Assist the Regional Administrator with statewide initiatives
  • Develop relationships with local communities
  • Supervise staff and manage operations
  • Coordinate program initiatives with local administrators
  • Work with investigatory officials on sensitive investigations
  • Perform additional assigned duties

Benefits

  • Pension Program
  • Health, Life, Dental, and Vision Insurance
  • Paid Personal Business Days annually
  • Paid Sick days that carry over
  • Vacation time ranging from 10-25 days annually
  • Paid Holidays ranging from 13-14 annually
  • Flexible Work Schedules when available
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation supplemental retirement plan
  • Eligibility for Federal Public Service Loan Forgiveness Program
  • Optional Pre-Tax Programs
  • Commuter Savings Program (Chicago only)
Full Job Description
Job Requisition ID: 57345

Opening Date: 07/24/2026
Closing Date: 08/06/2026
Agency: Department of Human Services
Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)
Skill Option: Health and Human Services
Bilingual Option: None
Salary: Anticipated Salary: $9,900 - $11,835 per month ($118,800 - $142,020 per year)
Job Type: Salaried
Category: Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Term Appointment/ Agency

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Position Overview

Under administrative direction, serves as the Assistant Regional Administrator (ARA) for a designated region in the Division of Family and Community Services (DFCS). Assists the Regional Administrator (RA) in implementing statewide initiatives. Coordinates and evaluates the administrative aspects of the statewide operations. Establishes policies utilized in implementation and maintenance of programs. Develops and maintains effective working relationships between offices and local communities in the designated area. Represents the RA before federal and other State government agencies, public service groups, and/or advocates.

Essential Functions

  • Serves as Assistant Regional Administrator for a designated region in the Department of Family and Community Services (FCS).
  • Assists the Regional Administrator in implementing statewide initiatives.
  • Develops and maintains effective working relationships between offices and local communities in the designated areas.
  • Serves as full-line supervisor.
  • Coordinates with administrators in the designated area on program initiatives.
  • Works in conjunction with investigatory officials concerning sensitive internal investigations into such areas as allegations of fraud, audits of case records and assessments of programs and services to identify improprieties.
  • Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.


Minimum Qualifications

  • Requires knowledge, skill and mental development equivalent to completion of four (4) years college with course work in a social or human services field.
  • Requires four (4) years progressively responsible administrative experience in a public welfare system.


Preferred Qualifications

  • Five (5) years of professional experience interpreting and implementing policies, procedures and goals of public assistance services such as cash, food and medical assistance programs.
  • Five (5) years of professional experience in a public assistance eligibility system such as Integrated Eligibility Systems (IES).
  • Five (5) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff and approving time off.
  • Five (5) years of professional casework experience in a social service agency.
  • Five (5) years of professional experience providing technical training and assistance to staff to ensure the accurate and timely benefits in service delivery.
  • Five (5) years professional experience in public speaking to large and small audiences.


Conditions of Employment

  • Requires ability to travel in the performance of duties, with overnight stays as appropriate.
  • This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm; 1-hour unpaid lunch

Headquarter Location: 1055 175th St, Homewood, Illinois, 60430

Family and Community Services

Region 1 South

Administration

R1S Administrative Office

Work County: Cook

Agency Contact:

Posting Group: Leadership & Management; Social Services

As a State of Illinois employee, you will receive a robust benefit package that includes the following:
  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick days annually (Sick days carry over from year to year)
  • 10-25 days of Paid Vacation time annually - (10 days in year one of employment)
    • Benefit time modified for part-time, 12-hour, & non-standard work schedules (as applicable)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 12 Weeks Paid Parental Leave
  • Deferred Compensation Program - A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Federal Public Service Loan Forgiveness Program eligibility
  • GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://cms.illinois.gov/benefits/stateemployee.html

Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services's discretion.

APPLICATION INSTRUCTIONS

Use the "Apply" button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website.

State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

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