Assistant Program Director

Services For The Underserved, Inc.

$80K — $85K *
Bronx, NY 10453In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • MSW or master's degree in human services or related field required
  • Minimum 2 years supervisory experience
  • Basic knowledge of human services
  • Excellent verbal, written, and interpersonal communication skills
  • Proficient in MS Word/Excel
  • Experience with individuals and families facing homelessness, HIV/AIDS, substance use disorder, and mental health issues

Responsibilities

  • Directly supervise program staff and case management services
  • Audit consumer progress notes and service plans with clinical staff
  • Ensure consumer service plans meet agency standards and are trauma-informed
  • Maintain contact with service agencies for client treatment and placements
  • Coordinate with the Director of Intake for tenant scheduling and interviews
  • Assist with the orientation of new tenants into the program
  • Participate in crisis intervention and manage reporting as needed
  • Support maintenance of apartment standards as outlined by funding sources
  • Provide emergency coverage as needed
  • Represent the agency at community groups to develop service linkages
  • Conduct supervisory meetings and document discussions

Benefits

  • Collaborative and supportive work environment
  • Opportunities for professional development and training
  • Engagement with diverse populations
  • Community-focused role with meaningful impact
  • Work in a structured, mission-driven organization
Full Job Description
Min

USD $80,000.00/Yr.

Max

USD $85,000.00/Yr.

Position Overview

  1. SCOPE OF ROLE:

The Assistant Program Director will provide supervision of Case Management services to ensure quality care to persons served that have experienced mental illness and substance use. In the absence of the Program Director the Assistant Program Director will supervises all program staff in conjunction with the Regional Director.

  1. ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Direct supervision of all program staff regarding case management and program services, individual and group
  • Audit and review of individual consumer progress notes and service plans in conjunction with clinical staff
  • Responsible for ensuring consumer service plans are reflective of agency standards, person-centered and trauma informed.
  • Responsible for maintaining contact with other service agencies and ensuring client placement for treatment and program activities (may include volunteer job placement)
  • Assist in coordinating with Director of Intake scheduling/interviewing all new tenants
  • Responsible with orientation and transitioning of new tenants into the program
  • Participates in crisis intervention, reporting management to agency and other stakeholders as needed
  • Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by SUS. Including funding sources i.e.; OMH, DOHMH, OASAS, HPD, HRA
  • Provides emergency and relief coverage as necessary
  • May represent agency with community groups and agencies developing linkages for consumer services
  • Provides supervisory meetings with all staff and maintains documentation of these meetings
  • Other duties as assigned


Qualifications

REQUIREMENTS:

REQUIRED EDUCATION AND EXPERIENCE
  • MSW or master's degree in human services or related field required,
  • Minimum 2 years supervisory experience
  • Basic knowledge of human services
  • Must have excellent verbal, written and interpersonal communication skills.
  • Proficient in MS Word/Excel.
  • Understanding of the diverse needs of individuals and families experiencing homelessness and experience working with people affected by HIV/AIDS, Substance Use Disorder and Mental Health.


PREFERRED QUALIFICATIONS & SKILLS
  • Experience working with different populations preferred
  • Bilingual English/Spanish speaking preferred
  • Harm Reduction, Trauma informed care, Motivational Interviewing. experienced preferred


ID

2026-18868

Work Location

In Person

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