Banfield Pet Hospital

Assistant Practice Manager

Banfield Pet Hospital • $74K — $109K *
Lakewood, WA 98499In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in a veterinary hospital management role
  • Strong leadership and supervisory skills
  • Excellent organizational and time management abilities
  • Knowledge of state and federal regulations in veterinary care
  • Proficient in budget management and operational efficiency

Responsibilities

  • Direct and supervise hospital associates.
  • Create an organizational environment that boosts morale and productivity.
  • Collaborate with training staff to meet quality goals.
  • Coach associates through effective feedback.
  • Monitor daily operations and evaluate performance.
  • Develop action plans with the Practice Manager for hospital efficiency.
  • Manage personnel functions including hiring and development.

Benefits

  • Trupanion pet insurance and discounts for pet treatments
  • Growth opportunities through talent development and leadership programs
  • Annual continuing education allowance and access to training resources
  • Comprehensive medical, dental, vision, and life insurance options
  • Flexible work schedules and parental leave benefits
  • 401k and retirement planning support
  • Paid time off and floating holiday plans
  • Access to a licensed social worker for health guidance
Full Job Description
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

BluePearl Pet Hospital in Tacoma, WA is seeking an experienced Assistant Practice Manager to join our state-of-the-art emergency and specialty hospital!

Pay: $35.84 - $52.43/hr

This pay band is dependent on experience and advancement through the Kahuna leveling system.

  • Are you a passionate leader who is ready to make a difference?


  • Do you have excellent time management, follow-through, and organizational skills?


  • Do you love building successful teams that provide premier customer service and patient care?


If you answered "yes" to these questions, we want to hear from you.

The Assistant Practice Manager assists the Practice Manager in the daily operational function of the hospital's operations and assumes managerial responsibility for the hospital's operations in the Practice Manager's absence.

As the Assistant Practice Manager, you will:

  • Direct and supervise associates.


  • Create appropriate organizational environment and value systems that stimulate the morale and productivity of the workforce and its leadership.


  • Collaborate with training and clinical staff to ensure that training and quality goals are met.


  • Coach and lead through effective feedback to associates through the supervisory team.


  • Monitor and evaluate operations on a daily basis.


  • Partner with the Practice Manager to develop action plans to maximize hospital efficiency and supervise the implementation of improvements.


  • Are responsible for all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination, and the maintenance of all personnel records.


  • Partner with the Practice Manager in budget preparation and ensure revenue targets and training goals are met.


  • Review and approve employee schedules to accommodate the patient needs of the hospital.


  • Ensure the adequacy and adjust inventory levels of all goods and supplies necessary for the operation of the hospital.


  • Construct and submit timely and accurate reports on a daily/weekly/monthly or as required basis.


  • Maintain thorough familiarity and ensure compliance with state and federal regulations, Standard Operating Procedures, and Occupational Safety and Health Administration (OSHA) guidelines.


  • Build rapport with clients and referring DVMs to ensure an overall high level of customer satisfaction with the hospital and services we provide.


  • You minimize hospital liability through constant risk management review.


  • You investigate all unsafe situations and situations/complaints.


  • You work with the Practice Manager in creating and maintaining a positive team environment.


Why BluePearl?

  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.


  • We encourage you to grow with us. Our associates are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in their career.


  • To transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.


  • We value your health and well-being as an associate by providing you with the following:


  • Medical, dental, vision, and life insurance options.


  • Parental leave benefits


  • Flexible work schedules


  • 401k and retirement planning


  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans


  • A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment


  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.


This position is not eligible for visa sponsorship or sponsorship transfer. Applicants must possess unrestricted, current authorization to work in the U.S. and not require future sponsorship for an employment-based green card.

About Banfield Pet Hospital

Banfield Pet Hospital is a veterinary hospital chain that provides high-quality, affordable veterinary care to pets across the United States. Banfield Pet Hospital was founded in 1955 and has since grown to become the largest veterinary hospital chain in the world, with over 1,000 hospitals in the United States and Puerto Rico. Banfield Pet Hospital is committed to providing comprehensive, compassionate care to pets and their owners, and offers a wide range of services, including preventive care, surgery, and emergency care. Banfield Pet Hospital is a subsidiary of Mars, Incorporated, a global food, confectionery, and pet care company.
Learn more about Banfield Pet Hospital
Size
19,000 employees
Industry
Healthcare
* Ladders Estimates

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