General Motors

Assistant Manager, Captured Test Fleet - Company Vehicle Operations

General Motors • $75K — $95K *
Warren, MI 48089In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor’s degree with 3+ years industry experience.
  • Demonstrated leadership and team coordination skills.
  • Strong automotive knowledge including software and quality issue resolution.
  • High level of interpersonal skills for effective cross-functional collaboration.
  • Strong project management and organizational skills in a fast-paced environment.
  • Effective written and verbal communication skills.

Responsibilities

  • Lead pre-delivery processes for incoming vehicles, ensuring alignment with program needs.
  • Oversee day-to-day Captured Test Fleet operations, including usage planning and readiness tracking.
  • Provide direction and support for CTF roles and partner teams, ensuring deliverables are met.
  • Act as escalation point for operational and quality issues, driving timely resolutions.
  • Review retrofit worksheets and ensure tracking tools are maintained.
  • Coordinate technicians and materials for retrofit execution, removing barriers in the process.
  • Manage budget-related activities, tracking expenses and supporting financial reporting.

Benefits

  • Hybrid work environment with in-office requirements three times a week.
  • Opportunity to work in a fast-paced automotive environment.
  • Engagement with a cross-functional team, enhancing collaboration skills.
  • Involvement in advanced vehicle technology and operations.
Full Job Description

Job Description

Assistant Manager, Captured Test Fleet - Company Vehicle Operations is responsible for leading the planning and execution of Captured Test Fleet programs and retrofit of Manufacturing Validation Build Saleable vehicles. This role owns day-to-day fleet operations, provides leadership and coordination across the CTF team, and drives cross-functional communication and issue resolution to support vehicle readiness, quality actions, and business priorities.

Major Responsibilities

  • Lead all pre-delivery processes required for incoming vehicles and ensure vehicles are assigned, prioritized, and delivered to users in alignment with program team and business needs.
  • Oversee day-to-day Captured Test Fleet operations, including vehicle usage planning, readiness tracking, fleet disposition decisions, and execution of changes required to support program timing and operational objectives.
  • Provide leadership, direction, and coordination across CTF support roles and partner teams, including onboarding support, work prioritization, and follow-through on team deliverables.
  • Serve as the escalation point for operational, quality, and retrofit issues on incoming and in-service vehicles, driving timely resolution with engineering, program quality, suppliers, and internal stakeholders.
  • Review retrofit worksheets for completeness, validate repair direction, and ensure the retrofit repair matrix and related tracking tools are maintained and kept current.
  • Act as a primary point of contact for retrofit execution, coordinating technicians, parts, materials, and support functions to remove barriers and maintain execution timing.
  • Manage budget-related activities for the Captured Test Fleet operation, including tracking spend, monitoring invoices, coordinating invoice processing, and supporting accurate financial reporting and follow-up.
  • Support executive vehicle needs and special requests, coordinating vehicle readiness, timing, communications, and issue resolution to ensure a high level of service and responsiveness.
  • Partner with cross-functional teams to manage vehicle quality concerns, issue replication, software exposure, and required retrofit actions prior to reassignment or auction.
  • Communicate fleet status, priorities, risks, and action plans clearly across global stakeholders, and support decision-making through strong organization, follow-up, and operational judgment.

Required Skills

  • Demonstrated leadership and team coordination skills, with the ability to align multiple stakeholders and drive execution through others.
  • Strong automotive knowledge related to vehicle function, software, parts, assembly, repair, and quality issue resolution.
  • Understanding of the Global Vehicle Development Process and how Captured Test Fleet activities support launch quality and customer readiness.
  • High level of interpersonal skills, with the ability to work effectively across engineering, operations, quality, suppliers, and field partners.
  • Strong project management, planning, organizational, and execution skills with the ability to manage multiple priorities in a fast-paced environment.
  • Effective written and verbal communication skills, including the ability to escalate issues, coordinate actions, and provide clear direction across teams.

Education and Preferred Skills

  • Bachelor’s degree, with 3+ years industry experience.
  • Knowledge of Company Vehicle Operations programs, policies, and procedures, including Captured Test Fleet requirements and driver/use restrictions.
  • Experience with GM systems such as eCVMS, Global Warranty, VTIMS, SPS, and GIMS.
  • Familiarity with ONS reporting and vehicle/fleet tracking tools.
  • Experience with EV charging and vehicle technology.
  • Experience leading cross-functional operational work, balancing fleet execution with stakeholder communication and issue management.
  • Experience being an hourly supervisor.

Location: Hybrid. This role is categorized as hybrid. This means the successful candidate is expected to report to the - Global HQ Warren Mi three times per week, at minimum [or other frequency dictated by the business]


Relocation: This role is NOT eligible for relocation benefits

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive success at General Motors.

Job Alert Emails

Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at General Motors

More Manufacturing & Automotive Jobs

Find similar Assistant Manager, Captured Test Fleet - Company Vehicle Operations jobs:

NationwideWarren, MI