Company NameARS-Rescue Rooter
OverviewPay: $90,000-$100,000 per year
Schedule: Friday to Tuesday (Wed/Thurs off work)
Preferrable for candidates to live in or near Greensboro, NC
We are seeking an experienced Assistant HVAC Service Manager to lead and support our service technicians in the field. This role is responsible for overseeing daily operations, ensuring high-quality workmanship, driving team performance, and delivering an exceptional customer experience.
What We Offer
- Take-home vehicle + fuel card
- Insurance available after 31 days (low-cost plans available)
- Dental, vision, HSA/FSA
- 401(k) with company match
- Paid time off + paid holidays
- Company-paid life insurance
- Ongoing HVAC training and career advancement opportunities
- Strong leadership support and team environment
- Weekly direct deposit
Responsibilities
As an Assistant HVAC Service Manager, you will:
- Lead, coach, and develop service technicians, including hiring, training, scheduling, and performance management
- Supervise daily field operations, ensuring jobs are completed efficiently and to company standards
- Assist technicians with diagnostics, troubleshooting, and technical support in the field and remotely
- Monitor and improve team productivity, quality of work, and customer satisfaction
- Resolve customer concerns and ensure a positive service experience
- Review and audit work orders, service reports, and payroll for accuracy
- Conduct job site visits, vehicle inspections, and equipment audits
- Ensure proper use and maintenance of tools, materials, and company assets
- Coordinate with dispatch to optimize scheduling and job assignments
- Maintain compliance with safety standards, company policies, and local codes
This position offers strong earning potential, leadership growth, and the opportunity to make a direct impact on team success and operational performance.
Qualifications
What You Need
- 2+ years of HVAC field leadership or supervisor experience
- Strong knowledge of residential HVAC service, maintenance, and repair
- Proven ability to lead teams, improve performance, and manage day-to-day operations
- Strong troubleshooting and technical skills
- Excellent communication, organization, and problem-solving abilities
- Ability to work in a fast-paced, dynamic environment
- Computer proficiency (Microsoft Office preferred)
- Valid driver’s license with clean driving record
- Must pass background check and drug screening
For questions about the role, you may contact our recruiting team at 202-674-3909
*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum.
