As Assistant General Manager, you will support the General Manager in leading and driving the daily operations of your location for a team of Ambassadors and Managers. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales. Key Responsibilities Include: • Spend at least 80% of time on the floor in a customer-facing environment at the airport • Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity. • Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales. • Complete administrative tasks & manage labor to ensure highest utility, and oversight of payroll and scheduling • Build stakeholder relationships with TSA, airline and airport partners; support needs &/or inquiries in a timely manner, escalating to a higher level as necessary. • Coach, mentor, and train the team to meet sales and customer service goals and standards • Support smaller regional airports as acting General Manager when permanent GMs are out on PTO, leave, role vacancy • Deep understanding of technology and processes; ability to troubleshoot • Ensures the team maintains the equipment, signage, and facility to meet brand standards Ideal candidates will have: • At least 5 years of leadership experience in a high volume, fast-paced, and customer-facing environment (i.e. retail, restaurants, hospitality, rental cars). • You are self-motivated, positive and possess a passion for fostering a great sense of teamwork. • You have high standards, excellent interpersonal and communication skills, and are committed to training, mentoring, and motivating your team. • Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment. • Experience reviewing and reporting on KPIs on a regular basis. • Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations • Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings) • Required to successfully complete a government background investigation The base salary range for this role is $80,000-$100,000 / year depending on level of skills and experience. This range represents the combined base salary and incentive compensation consistent with our current compensation program for this position at CLEAR. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. Perks of Being a Team Member at CLEAR! • Competitive compensation structure with base and target bonus • 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays • $100 monthly wellness stipend for health and fitness-related expenses • 401k Retirement Plan with company match • Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance • Family Planning benefits through KindBody • Paid Parental Leave • Family, Military & Bereavement Leave Program • Emotional Well Being Assistance • Ongoing training & development programs to grow & advance your career with a growing company! • Free CLEAR memberships for you and one other. Plus a discounted membership for three friends! Terms and conditions of the benefit, including eligibility are detailed in the applicable benefit policy or plan and are subject to change without notice.