Bowlero Corporation

Assistant General Manager

Bowlero Corporation • $85K — $95K *
Panama City Beach, FL 32413In-Person
Hospitality & Recreation
Less than 5 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • 3+ years of leadership experience in attractions, waterparks, or hospitality.
  • Experience supervising teams in high-volume operations.
  • Strong communication, leadership, and problem-solving skills.
  • Knowledge of safety standards and guest service operations.
  • Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

  • Support the GM in daily operations across various departments.
  • Manage staff and evaluate park activities and events.
  • Assist in execution of sales promotions and upselling.
  • Provide guidance to supervisors for effective park operations.
  • Help with hiring, scheduling, and employee development.
  • Oversee guest service standards and respond to escalated issues.
  • Ensure compliance with health, safety, and regulatory requirements.

Benefits

  • Opportunity to lead in a dynamic, fast-paced environment.
  • Hands-on leadership role across multiple departments.
  • Potential for career advancement within the organization.
  • Chance to develop training programs as a trainer for park positions.
  • Exposure to a variety of operational and recreational aspects.
Full Job Description
SUMMARY

The Assistant General Manager (AGM) supports the General Manager in overseeing daily waterpark operations. This role provides hands-on leadership across all departments, ensures a safe and exceptional guest experience, supports staffing and training efforts, and helps maintain operational, financial, and safety standards. The AGM serves as the acting GM when required and plays a key role in driving teamwork, consistency, and operational excellence.

ESSENTIAL DUTIES:
  • Support the GM in daily operations across aquatics, attractions, food & beverage, admissions, retail, and facilities.
  • Accomplish Park objectives by managing staff; planning and evaluating park activities, exclusive events, and general admission special events.
  • Assist General Manager in execution of promotion and upselling to increase sales and overall revenue.
  • Provide leadership and guidance to supervisors and frontline teams to ensure smooth, safe, efficient park operations.
  • Assist with staffing, hiring, scheduling, and employee development.
  • Help oversee guest service standards, responding to escalated guest needs.
  • Support compliance with all health, safety, aquatics, food service, and regulatory requirements.
  • Work closely with aquatics leadership to ensure lifeguard training, performance, and safety programs meet standards.
  • Assist with monitoring operational budgets, inventory management, labor controls, and expense management.
  • Conduct operational walk-throughs to ensure cleanliness, safety, and equipment functionality.
  • Support emergency procedures, incident response, and documentation.
  • Maintain positive relationships with guests, vendors, and team members.
  • Act as the park leader in the GM's absence.


Qualifications and Experience

Required:
  • 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments.
  • Experience supervising teams in fast-paced, high-volume operations.
  • Strong communication, leadership, and problem-solving skills.
  • Knowledge of safety standards, guest service, and basic operational practices.
  • Ability to work flexible hours including nights, weekends, and holidays.

Preferred or Required Upon Hire:
  • Certified Pool Operator (CPO).
  • CPR/AED/First Aid Certification.
  • ServSafe/TIPS.
  • Be trained on all park positions and act as trainer for any position.
  • Experience with lifeguard programs (StarGuard Elite, Jeff Ellis & Associates, or similar).
Work Environment & Physical Requirements
  • Indoor/outdoor work in varying weather conditions.
  • Ability to stand, walk, bend, lift, and perform physical tasks for extended periods.
  • Required weekend, evening, and holiday availability.
  • Willingness to travel to other company locations to launch operations.
  • This position may be asked to support multiple locations within the Waterpark district of Lucky Strike Entertainment.

#LI-BM1

About Bowlero Corporation

Bowlero Corporation is the largest owner and operator of bowling centers in the world, with over 300 locations in the United States, Canada, and Mexico. The company was founded in 2013 and is headquartered in New York City. Bowlero's bowling centers offer a variety of entertainment options, including bowling, arcade games, laser tag, billiards, and food and drinks. The company's mission is to provide a fun and memorable experience for people of all ages. Bowlero is known for its modern and stylish bowling centers, which feature black lights, high-definition video walls, and upscale food and beverage options. The company has won numerous awards for its innovative approach to bowling and entertainment.
Learn more about Bowlero Corporation
Size
10,000 employees
Market Cap
$2 billion
Industry
Media
NASDAQ
BOWL
* Ladders Estimates

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