UTMB Health

Assistant Director - Web Design & Development

UTMB Health$80K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in web design, computer science, digital media, communications, or a related field.
  • Three years of professional experience in web design and development, especially in a CMS environment.
  • Project leadership experience, with a focus on mentoring team members.
  • Experience in higher education, healthcare, or a large enterprise is preferred.
  • Knowledge of accessibility compliance (WCAG) and analytics platforms is beneficial.

Responsibilities

  • Supervise and guide web design and development staff, balancing leadership with technical contributions.
  • Plan, design, and maintain UTMB's websites and digital platforms through collaboration.
  • Manage web projects by developing scopes, timelines, and tracking progress to ensure alignment with strategic goals.
  • Establish and maintain UX/UI standards to enhance brand consistency and user experience.
  • Provide advanced CMS development and governance, enforcing best practices.
  • Support CMS users through training, documentation, and troubleshooting for website strategy and accessibility.
  • Oversee the quality and compliance of all web properties concerning accessibility standards and brand guidelines.

Benefits

  • Opportunities for professional development and training.
  • Collaborative environment with cross-departmental partnerships.
  • Engagement with strategic digital planning initiatives.
  • A chance to influence the digital presence of a leading academic institution.
Full Job Description
EDUCATION & EXPERIENCE

Minimum Qualifications:
  • Bachelor's degree in web design, computer science, digital media, communications, or a related field.
  • Three years of professional experience in web design and development, including experience with a CMS-driven website environment
  • An equivalent combination of education and experience relevant to the role may be considered for this position.
  • Demonstrated experience leading projects and guiding or mentoring other team members

Preferred Qualifications:
  • Experience in higher education, healthcare, or large enterprise environment
  • Prior experience supervising staff or serving in a lead or senior role
  • Experience with accessibility compliance (WCAG), analytics platforms, and enterprise-scale web governance
  • Familiarity with UTMB brand standards, healthcare or academic web requirements, and distributed content models

JOB SUMMARY

The Assistant Director of Web Design and Development provides hands-on leadership for the design, development, governance, and continuous improvement of UTMB's websites and digital platforms. This role balances direct technical contribution with staff supervision, project oversight, and strategic planning, ensuring the university's digital presence is effective, accessible, secure, and aligned with institutional priorities. Reporting to the digital communications director and the vice president for Strategic Communications, the assistant director works closely with marketing, branding, content, and IT partners to translate institutional goals into well-designed, scalable digitalsolutions that support UTMB's missions of education, research, clinical care, and public service. This role actively contributes to design and development work while setting standards, improving processes, mentoring staff, and guiding the long-term evolution of UTMB's web ecosystem.

ESSENTIAL JOB FUNCTIONS
  • Provides direct supervision and hands-on leadership for web design and development staff, including workload planning, mentoring, performance feedback, and skills development, while remaining actively involved in technical work.
  • Working with the web services team, plans, designs, builds, and maintains university websites and digital platforms, working collaboratively across UTMB's mission areas and with the institutional branding and design team to ensure a consistent visual and user experience.
  • Leads and actively manages web projects, developing scopes, timelines, and resource plans; tracking progress; resolving issues; and ensuring projects are delivered on time and aligned with strategic goals.
  • Works with colleagues to establish, implement, and maintain UX/UI and information architecture standards, including wireframes, mockups, templates, and page structures that support brand standards, usability, accessibility, and scalability.
  • Provides advanced CMS development and governance, ensuring effective use of the university's content management system, enforcing best practices, and supporting enhancements and integrations.
  • Guides and supports CMS users and stakeholders by providing consultations, training, documentation, and troubleshooting related to website strategy, content modeling, accessibility, SEO, and platform capabilities.
  • Ensures compliance and quality across all web properties, including accessibility standards, federal and state regulations, UTMB brand guidelines, UX best practices, and internal governance policies.
  • Oversees creation and maintenance of academic, research, education, and clinical websites, as well as institution-wide assets such as interactive campus maps, wayfinding tools, provider directories, and location-based content.
  • Acts as a senior liaison between website owners, IT, and distributed partners, facilitating effective use of shared enterprise tools such as analytics, QA/accessibility platforms, search, digital asset management, and site inventories.
  • Contributes to strategic digital planning and innovation, evaluating emerging technologies, platforms, and workflows, and recommending improvements to enhance performance, sustainability, and user experience.

Marginal or Periodic Functions:
  • Performs related duties as required in support of the web services team, the department and institutional priorities.
  • Adheres to internal controls, reporting structures, and university policies and procedures.

SALARY

Salary commensurate with experience.

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