NASA Jet Propulsion Laboratory California Institute of Technology

Assistant Director, Recent Alumni and Regional Programs

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience.
  • Three or more years in alumni relations, student affairs, or similar sectors.
  • Event planning and project management experience.
  • Strong organizational and project management abilities.
  • Excellent written and verbal communication skills.
  • Proficiency in Zoom, Microsoft Office, and Office 365.
  • Strong customer service orientation with a collaborative approach.

Responsibilities

  • Manage and develop the Graduates of the Last Decade (GOLD) program to boost alumni engagement.
  • Cultivate relationships with campus units to enhance student-alumni initiatives.
  • Collaborate with marketing to execute communication strategies for alumni engagement.
  • Track and analyze alumni engagement data for program improvement.
  • Lead regional programming initiatives to connect alumni with Caltech.
  • Identify and engage volunteers to support regional alumni efforts.
  • Support various administrative tasks related to event management and alumni programs.

Benefits

  • Health, dental, and vision insurance.
  • Retirement savings plans.
  • Generous paid time off including vacation and parental leave.
  • Tuition reimbursement for further education.
  • Access to onsite counseling services for employees.
Full Job Description
Job Summary

The purpose of Advancement and Alumni Relations (AAR) is to foster a thriving and engaged community of support for Caltech. By strengthening and nurturing the community of people who share and support the Institute's mission and values, we will ensure the Institute receives the necessary resources to achieve our aspirations and advocate for excellence in teaching, research, and scholarship in perpetuity.

Within AAR, the Alumni Relations Office and Caltech Alumni Association (CAA) serve 26,000 alumni worldwide personally, professionally, and intellectually. Reporting to the Assistant Vice President of Alumni Relations, the Assistant Director of Recent Alumni and Regional Programs holds a broad range of programmatic responsibilities on the Alumni Relations team, working collaboratively with AAR, CAA, board members, volunteers, academic divisions, faculty, students and campus partners to carry out events and programs strategically designed to benefit our alumni world-wide.
Essential Job Duties
Program Development
  • Build and manage a comprehensive Graduates of the Last Decade (GOLD) program, designing a year-round engagement calendar that includes in-person annual events, virtual programming, and targeted outreach strategies to increase recent alumni participation in signature Alumni Relations events.
  • Cultivate and maintain collaborative relationships with campus units to advance student-alumni engagement initiatives, identifying opportunities to integrate alumni programming into the broader student experience and ensuring alignment across departments.
  • Partner with the Alumni Relations marketing team to develop and execute strategic marketing and communications plans that strengthen engagement among current students and recent alumni, ensuring consistent and compelling messaging across all channels.
  • Support the administration and ongoing refinement of the alumni engagement score, serving as a departmental resource for tracking, interpreting, and communicating engagement data across program areas and alumni segments.
Regional and Other Event Management
  • Serve as the engagement lead for an assigned geographic region, developing and executing a portfolio of "Caltech In" programs that advance alumni relations priorities and deepen alumni connection between themselves and Caltech including speaker identification, venue sourcing and contracting, vendor coordination, and cross-functional collaboration with internal departments and external constituents.
  • Identify, recruit, and steward volunteers within the assigned region, building a network of engaged alumni who support and amplify regional programming efforts.
  • Manage event registration lists, participant tracking and reporting, produce name tags and other collateral material for all alumni relations events.
  • Partner on the growth of the Techer Professional Network platform (PeopleGrove) partnering with the Alumni Relations marketing lead to serve as an engagement and networking tool for alumni, constituent networks/groups, and regional/international connections.
  • Support the Chang Career Exploration Prize programs, including timeline development, building and launching award nominations, assisting with selection committee meetings, and ensuring award cycles are completed on time.
  • Document, track, and organize materials.
Alumni Engagement Data Management and Analysis
  • Assist AVP in developing summary reports, and presentations that translate engagement score trends into actionable insights for alumni relations staff, senior leadership, and volunteer stakeholders.
  • Perform data entry and maintenance; assist with data reporting and analysis on alumni engagement programs and events.
  • Perform other duties and special projects as assigned.
Basic Qualifications
  • Bachelor's Degree or equivalent related work experience.
  • Three years or more of experience in alumni relations, student affairs, or related higher education or nonprofit setting.
  • Demonstrated experience in event planning, project management or volunteer management.
  • Excellent organizational skills and project management skills, including the ability to work independently and collaboratively, manage multiple projects at the same time, prioritizing tasks and meeting deadlines within a fast-paced environment with multiple and competing demands.
  • Excellent written and verbal communication skills
  • Proficient with Zoom, Microsoft Office and Office 365, including Outlook, Excel, Word, and PowerPoint.
  • Established computer competency and able to quickly learn computer systems and programs.
  • Strong customer service skills including enthusiasm for the mission and diplomacy both individually and as part of a complex team.
  • Ability to work effectively with colleagues, alumni, and donors from various backgrounds.
  • Willingness to travel, and ability to work evenings and weekends.
  • Demonstrate the ability to practice and adhere to AAR's Guiding Principles.
Preferred Qualifications
  • Experience in database management and reporting.
  • Experience working with volunteers.
Required Documents
  • Resume.
  • Cover Letter.


Hiring Range

$80,400 - $97,400 per year

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks.

About NASA Jet Propulsion Laboratory California Institute of Technology

NASA Jet Propulsion Laboratory (JPL) is a federally funded research and development center located in Pasadena, California. It is managed by the California Institute of Technology (Caltech) for NASA. JPL is responsible for the design, development, and operation of robotic spacecraft and instruments used for space exploration. The laboratory has been involved in many historic missions, including the Mars rovers, Voyager missions, and the recent Juno mission to Jupiter. JPL has a strong focus on research and development, with a large number of scientists and engineers working on cutting-edge technologies. The laboratory also has partnerships with several universities and research institutions, providing opportunities for collaboration and education.
Learn more about NASA Jet Propulsion Laboratory California Institute of Technology
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6,000 employees
Industry

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