Liberty Mutual

Assistant Director, Personal Lines Product Research

Liberty Mutual$90K — $120K *
Plano, TX 75025In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in mathematics, economics, statistics, or a related field.
  • Minimum 4 years of relevant work experience, ideally around 6 years.
  • Master's degree is a plus; advanced proficiency in Excel, PowerPoint, and statistical software like SAS or Emblem is required.
  • Strong skills in planning, organization, analysis, decision-making, and communication are essential.
  • Experience in managing projects is advantageous.

Responsibilities

  • Develop deep expertise in property and specialty Replacement Cost Estimate and Coverage A features.
  • Conduct complex data analyses and create tools for team use, assessing product features and performance metrics.
  • Lead and manage initiatives with support from management, collaborating with various teams to implement changes.
  • Transform research and analysis into insights and actionable recommendations influencing product design.
  • Present findings and recommendations regularly to product and distribution leadership and cross-functional teams.
  • Gather competitive intelligence and research from vendors and market teams.
  • Mentor less-experienced analysts and interns, providing guidance as needed.

Benefits

  • Collaborative and inclusive work culture.
  • High visibility and impact on product development.
  • Opportunities for professional development and mentorship.
  • Engagement with cross-functional teams.
  • Exposure to executive-level decision-making processes.
Full Job Description
Description

Are you energized by turning data into decisions that shape products used by millions of customers? Our Coverage A Product Design and Development team is hiring a Consultant or Assistant Director to help ensure our customers have the right coverage at every stage of their policy.

 

Coverage A (dwelling coverage) is central to how we protect our policyholders' homes. Our team owns Coverage A determination and experience across all channels and transaction types — spanning dwelling feature collection in the quoting application, third-party vendor Replacement Cost Estimate (RCE) calculations, and more!

 

In this role, you'll identify opportunities to improve the Coverage A determination experience through in-depth research and analysis, directly influencing our go-to-market design. This is high-visibility, high-impact work that meaningfully drives value for both our customers and our business.

 

Please note

 

:**This position may have in-office requirements depending on candidate location. The level of position offered will be based on skills and experience at manager discretion. **

 

We are seeking candidates who bring:

  • Intellectual curiosity — you're eager to tackle large, ambiguous, complex problems and uncover new opportunities.
  • Product and project management experience — with manager support, you've successfully managed projects from concept to implementation.
  • Analytical and technical proficiency — you gather, interpret, and evaluate data across multiple quantitative and qualitative sources, with hands-on skills in SAS and/or Snowflake.
  • Strong communication skills — you clearly articulate insights and complex concepts, in verbal, written, and slide format, to executive-level audiences.
  • Self-motivation — you're highly organized, take initiative, and follow through proactively.
  • A collaborative approach — you contribute to a dynamic, inclusive culture within your team and across partner teams.

 

Key responsibilities of the role include:

  • Develop subject-matter expertise in property and specialty Replacement Cost Estimate and Coverage A product features.
  • Conduct complex analyses under general direction — independently querying data, building tools for team use, and performing technical and analytical assessments of product features and key performance metrics.
  • Lead and project-manage initiatives with manager guidance, partnering with Risk Analytics, State Management, Distribution, Technology, Policy & Production Support, and other cross-functional teams to design and implement changes.
  • Synthesize research and analysis into insights and actionable recommendations that shape product design and strategy.
  • Regularly present insights and recommendations to Product and Distribution leadership and cross-functional teams.
  • Gather external research — including competitive intelligence and insights from vendors, market research teams, and other functional areas.
  • Serve as a resource for less-experienced analysts and mentor interns or rotational analysts as needed.
Qualifications
  • Bachelor's degree in mathematics, economics, statistics, or other quantitative field Minimum 4 year's relevant work experience, typically 6 years.
  • Master's degree beneficial. Advanced proficiency in Excel, PowerPoint, and statistical software packages (e.g., SAS, Emblem).
  • Must have strong planning, organizational, analytical, decision making and communication skills.
  • Experience managing projects preferred.

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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