Accor

Assistant Director, People & Culture

Accor$100K — $123K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Previous human resources leadership experience in a hotel or luxury hospitality environment required
  • Excellent communication skills in both Spanish and English
  • Strong interpersonal and relationship-building skills
  • Proven ability to stay composed and flexible in dynamic environments
  • Strong organizational and time-management skills
  • Experience with Collective Bargaining Agreements (CBA) preferred
  • Solid understanding of Federal, State, and local employment laws

Responsibilities

  • Partner with Director to shape organizational strategies for employee relations and benefits
  • Lead People & Culture initiatives to enhance engagement and colleague experience
  • Guide leaders in interpretation and application of HR policies
  • Support hotel leaders with coaching to cultivate a high-performance environment
  • Champion the recruitment strategy to ensure proactive support
  • Oversee benefits administration and workplace safety programs
  • Coordinate and facilitate training programs for legal compliance and engagement

Benefits

  • Targeted professional development and growth opportunities
  • Employee recognition and celebration programs
  • Commitment to colleague well-being and safety
  • Dynamic work environment in a luxury hospitality setting
  • Focus on open communication and teamwork culture
Full Job Description
Assistant Director, People & Culture - Fairmont Sonoma Mission Inn & Spa (Hotel) Are you a people-focused leader with a passion for building meaningful connections, elevating teams, and shaping workplace cultures? Join the People & Culture team at Fairmont Sonoma Mission Inn & Spa, where warm hospitality, rich local heritage, and a deep commitment to colleague well-being create an exceptional place to work and grow. As Assistant Director, People & Culture, you will help guide a culture defined by authenticity and excellence, creating an environment where every colleague feels valued, inspired, and confident in their ability to make special happen.

What you will be doing: Reporting to the Director, People & Culture, responsibilities and essential job functions include but are not limited to the following:
  • Partner with the Director, People & Culture to shape organizational strategies across employee relations, compensation and benefits, recognition, health & safety, and colleague wellness, ensuring alignment with hotel vision and operational goals
  • Lead and influence People & Culture initiatives that enhance engagement, elevate colleague experience, and strengthen hotel-wide performance
  • Guide leaders in the interpretation and consistent application of HR policies and Collective Bargaining Agreements, reinforcing fair, transparent, and legally compliant practices
  • Support leaders across the hotel with coaching, guidance, and solutions that cultivate a collaborative, high-performance work environment
  • Champion the hotel's recruitment strategy, ensuring every department receives proactive support throughout the full talent lifecycle
  • Oversee benefits administration and workplace safety programs, driving colleague understanding, regulatory compliance, and a safe, accident-free environment
  • Assist in overseeing the daily operations of the People & Culture office while supporting the performance and development of the Human Resources team
  • Manage and track Leaves of Absence with precision to ensure full alignment with legislation and company policies
  • Coordinate and facilitate training programs that reinforce legal compliance, luxury service excellence, and colleague engagement
  • Plan and execute People & Culture initiatives, celebrations, and recognition programs that strengthen connection and elevate the colleague experience
  • Promote an environment grounded in open communication, trust, respect with genuine moments of fun that bring our culture to life
  • Support overall hotel leadership responsibilities as needed
  • Uphold all department policies, procedures, and service standards
  • Follow all health and safety protocols
  • Other duties as assigned


Qualifications

Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Previous human resources leadership experience in a hotel or luxury hospitality environment required
  • Excellent communication skills in both Spanish and English, with the ability to translate verbally and in writing
  • Strong interpersonal and relationship-building skills, with a natural ability to connect, support, and influence at all levels
  • Proven ability to stay composed, flexible, and solutions-focused in a dynamic, luxury hospitality environment
  • Strong organizational and time-management skills with the ability to prioritize effectively
  • Experience with Collective Bargaining Agreements (CBA) preferred
  • Solid understanding of Federal, State, and local employment laws and regulations
  • Creative, thoughtful problem-solving skills with a commitment to high service standards
  • Ability to lead by example, elevate team culture, and inspire high performance
  • University/College degree in a related field preferred

Salary Range $100,000- $123,0000

Additional Information

Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others.

About Accor

Accor is a multinational hospitality company that operates in 110 countries. It was founded in 1967 and has its headquarters in Issy-les-Moulineaux, France. The company operates over 4,800 hotels, resorts, and residences under brands such as Sofitel, Novotel, Mercure, and Ibis. Accor also offers a range of services to businesses and individuals, including meeting and event planning, loyalty programs, and digital solutions. In 2020, the company launched its ALLSAFE program, which includes enhanced hygiene and safety measures in response to the COVID-19 pandemic.
Learn more about Accor
Size
214,000 employees
Industry

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