Abilities First is seeking an Assistant Director of Residential Services to oversee residential programs and services across a variety of settings. This leadership role is responsible for ensuring high-quality, person-centered supports while providing supervision, guidance, and direction to the Residential Management Team. The Assistant Director will promote regulatory compliance, operational excellence, and positive outcomes for the individuals we support.
Schedule:Monday-Friday, Day Shift
Schedules requires flexibility and the ability to provide on-call assistance
.Pay:Salaried, exempt: $78k-$84k per year
Responsibilities:- Ensure the quality of services delivered within assigned programs and that the quantity of services meets the needs of individuals.
- Will serve as a member of the interdisciplinary team to plan, implement, and monitor individual treatment plans and to provide support to dually diagnosed adults with intellectual developmental disabilities in all residential settings.
- Supervises internal program development, conversions, and evaluations, focusing on activities that promote independence, autonomy, productivity, individual choice, and person-centered planning as appropriate for the individual.
- Provides supervision and direction for members of the Residential Management Team within the assigned caseload.
- Assume the role of Residential Program Coordinator and/or Manager when the position is vacant.
- Participate in the hiring process of Residential Program Coordinators and Managers. Delegate the hiring process of Residential Coaches to the appropriate Coordinator, providing guidance where needed.
- Ensure Program Coordinators and Managers maintain appropriate staffing, minimizing overtime.
- The Assistant Coordinator will supervise the use of relief staff, ensuring active and consistent communication with relief staff, and will advise the Human Resources Department when relief staff are no longer available for work.
- Conducts and maintains annual performance evaluations of all direct reports. Ensures all department staff have annual performance evaluations conducted by their direct supervisor.
- Provide 24-hour on-call support/assistance for the residential programs, including weekends. This includes providing onsite assistance in the absence of the Program Coordinator, Manager, or as an emergency situation warrants.
- Develop a protocol to track the submission and completion of the Personal Outcome Measures (POMS) for the individuals.
- Attends meetings, participates in, or chairs committees as directed; meetings/committees may include HRC, CCIC, Risk Committee, and AROC at DDRO. Communicate all information to the supervisor and program teams as appropriate.
- Ensures that all incidents are reported in a manner consistent with regulations and completes appropriate follow-up as needed in a timely manner, including completion of Corrective Action Plans (CAPS).
- In collaboration with the Quality Assurance Department, ensure regulatory compliance within programs, including completion of quarterly Level One internal audits and unannounced physical plant inspections.
- Develop and maintain a mechanism for data tracking of residential vacancies by working directly with the Regional Office with the Certified Residential Opportunities Unit (CRO Unit) to develop a waitlist for potential individuals seeking residential placement.
- Accountable for the financial operations of assigned programs, including adherence to the annual budget, and monitoring Electronic Health Records, including Staff Action Plans, for daily and monthly billing requirements.
- Responsible for the completion and implementation of policies and procedures as they pertain to Residential Services.
- Ensures all required training and certifications are current and seeks further support and training where needed.
- Adhere to the agency Code of Legal and Ethical Behavior, which requires all employees, consultants, board members, volunteers, and affiliates to perform their responsibilities according to ethical and legal standards with honesty, integrity, fairness, good faith, respect for others, and the law.
- Follows all agency policies and procedures and demonstrates continuous regard for personal safety and the safety of others.
- Performs other appropriate job-related activities as requested by your supervisor or as circumstances warrant.
- Will incorporate CORE concepts of person-centered excellence by respecting people's concerns and responding accordingly and will use "teachable moments" to assist people in understanding and exercising their rights.
Full-time employees enjoy the following benefits:- Paid vacation, sick time, holidays and personal time
- Health, Dental and Vision Insurance
- Tuition Reimbursement Program
- Increased earning potential with paid learning through the College of Direct Support
- Retirement plan
- On Demand Payment - work today, get paid tomorrow!
- And more!
Requirements
- Bachelor's Degree in Human Services or related field, or a combination of education and experience may be deemed appropriate by Program Director.
- At least five (5) years of management experience, including experience in OPWDD residential programs.
- Demonstrated track record in leadership, team building, communication, and problem solving.
- Computer skills including use of Microsoft Office (Excel, Power Point, Visio, etc.) and EHR programs.
- Must have current NYS Driver's License deemed acceptable by our insurance carrier.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Unless reasonable accommodations can be made, in order to perform the essential functions of this job, an individual shall be required to:
- Have the ability to lift up to 50 lbs., bend, squat, bend the knees, pivot and grasp with both hands (in order to properly and safely perform the techniques taught in CPR/First Aid, behavior intervention techniques, and lifting and carrying techniques).
- Lift individuals by using appropriate techniques, including but not limited to usage of tools to assist, such as the Hoyer Lift.
- Assist individuals in ambulation by providing physical assistance, including use of a gait belt or other equipment where necessary.
- Have the ability to stand and walk for extended periods of time.
- Have the ability to push, pull, and maneuver adults in wheelchairs.
- Possess verbal and written communication skills, in English, to ensure adequate regulatory documentation.
