County of Santa Clara

Assistant Director, Family and Children's Services

County of Santa Clara$182K — $234K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Deep knowledge of child welfare systems and public sector operations.
  • Proven leadership of large teams and complex programs with empathy.
  • Strong understanding of laws and regulations governing children's services.
  • Commitment to trauma-informed and culturally responsive leadership.
  • Excellent communication and change management skills.

Responsibilities

  • Oversee planning, implementation, and evaluation of child welfare bureaus.
  • Align program goals with County-wide priorities and mandates.
  • Lead budget development and resource allocation for maximum impact.
  • Modernize service delivery using data-informed decision-making.
  • Ensure compliance with regulations and promote best practices.
  • Supervise and support a high-performing management team.
  • Build partnerships with community organizations and represent the department publicly.

Benefits

  • CalPERS pension plan with reciprocity across California public agencies.
  • Up to 96% County-paid premium health insurance options.
  • Fully covered dental and vision plans for individuals and families.
  • 39 days of annual leave with cash-out options and 13 paid holidays.
  • Tuition reimbursement and executive development programs.
Full Job Description
Salary: $182,574.08 - $234,222.12 Annually
Location : Throughout the County of Santa Clara, CA
Job Type: Executive Management
Job Number: 26-A74-A
Department: Social Services Agency - DFCS
Opening Date: 04/10/2026
Closing Date: Continuous
Bargaining Unit: 91

Description

The Department of Family and Children's Services (DFCS) is a core department within the Social Services Agency, responsible for protecting children, strengthening families, and promoting long-term safety and stability. DFCS oversees child welfare services including investigations, emergency response, ongoing case management, permanency planning, and support for youth and caregivers. As one of SSA's largest departments, DFCS plays a critical role in advancing equity, safety, and wellbeing for children and families across Santa Clara County.

We're seeking an innovative, driven, and collaborative leader to join DFCS as the Assistant Director, Family and Children's Services, a role that will shape the future of child welfare and family support in one of California's most dynamic regions.

Your Mission

As Assistant Director, you will help lead the Department of Family and Children's Services within the Social Services Agency. Reporting to the Director of Family and Children's Services, you will oversee multiple bureaus and guide a large, multidisciplinary team in delivering trauma-informed, culturally responsive, and legally compliant services that protect and uplift children and families.

You'll be a key driver of operational excellence, strategic planning, and community collaboration, ensuring that the Department's programs and services not only meet mandates but also reflect the County's values of equity, dignity, and care.

What Makes This Role Unique
  • Systemic Impact: You'll influence services that touch thousands of lives, from emergency response and court investigations to foster care, adoptions, and school-based supports.
  • Leadership at Scale: Manage and mentor a diverse team of managers and staff across multiple bureaus, each with its own specialized mission and challenges.
  • Equity in Action: Help ensure that our services are inclusive, just, and responsive to the needs of all communities, especially those historically underserved.

What You'll Do

Strategic & Operational Leadership
  • Oversee the planning, implementation, and evaluation of multiple child welfare bureaus.
  • Align program goals with County-wide priorities and legal mandates.
  • Lead budget development and resource allocation to maximize impact.

Policy & Program Innovation
  • Modernize service delivery through data-informed decision-making and continuous improvement.
  • Ensure compliance with federal, state, and local regulations while advancing best practices in child welfare.

Team & Talent Development
  • Supervise and support a high-performing management team.
  • Foster a culture of accountability, collaboration, and professional growth.

Community & Stakeholder Engagement
  • Build strong partnerships with community organizations, courts, schools, and other County departments.
  • Represent the department in high-stakes conversations and public forums.

What You Bring
  • Deep knowledge of child welfare systems, social work principles, and public sector operations.
  • Proven ability to lead large teams and complex programs with empathy and strategic clarity.
  • Strong understanding of laws, codes, and regulations governing children's services.
  • Commitment to equity, trauma-informed care, and culturally responsive leadership.
  • Excellent communication, collaboration, and change management skills.

Minimum Qualifications
Considerable training, education, and experience which demonstrates the ability to perform the above tasks and the possession of the following knowledge and abilities.

Training and Experience Note: The required knowledge and abilities would typically be acquired through education and experience equivalent to a Bachelor's degree in social work, public administration, business administration, or a closely related field and a minimum of three (3) years of experience in an administrative/managerial capacity, directing the provision of client services in children service programs.

View theon our career site.

What Success Looks Like

In the first 6-12 months, you will:
  • Strengthen operational consistency and cross-bureau collaboration.
  • Improve staff engagement and clarity of roles and expectations.
  • Advance key initiatives in service equity, compliance, and community trust.

In the long term, you will:
  • Enhance outcomes for children and families through innovative, data-driven strategies.
  • Build a resilient, future-ready workforce.
  • Position the County of Santa Clara as a statewide leader in child welfare excellence.

Why Join Us?
  • Be part of a mission-driven public agency committed to planning for the needs of a dynamic community, providing quality services, and promoting a healthy, safe, and prosperous community for all.
  • Influence the future of leadership in one of California's most impactful government agencies.
  • Enjoy a collaborative, inclusive, and supportive work culture.

More About Our Competitive Executive Benefits

Strategic Financial and Retirement Benefits
  • CalPERS pension with reciprocity across most California public agencies (2.5% @ 55 for Classic Members, 2% @ 62 for Non-Classic Members)
  • 457 Deferred Compensation Plan with both pre-tax and Roth options, up to IRS limits
  • $325,000 in term life insurance plus $300,000 in accidental death and disability coverage
  • Eligible employer under the federal Public Service Loan Forgiveness (PSLF) Program

Executive-Level Health, Wellness, and Family Support
  • Premium health insurance options (Kaiser, HealthNet, Valley Health Plan) with up to 96% County-paid coverage
  • Fully covered dental (Delta or Liberty) and vision (VSP) plans for individuals and families
  • Employee Assistance Program Dependent Care Assistance, and Flexible Spending Accounts
  • Access to wellness and leadership development programs designed to support executive performance and resilience

Leadership Mobility, Time Off, and Professional Growth
  • 39 days of annual leave with a cash-out option, plus 13 paid holidays
  • Relocation assistance to support seamless transitions
  • Tuition reimbursement and internal executive development programs
  • Valley Transportation Agency Smart Pass/Clipper Card for sustainable commuting
  • To learn more about benefits, check out our

Ready to join the leadership team? Apply now.

Learn more and the impact you can have as a leader.

Application Process and Key Dates

This recruitment will be open on a continuous basis until the position is filled.This recruitment may close or be extended as early as 10 days after posting. Early application is strongly encouraged. Please check the website regularly for updates.

Apply at:

What to include in your application:
  1. Résumé
  1. Cover Letter (maximum 3 pages) Describe why you are the ideal candidate, highlighting relevant leadership experience and accomplishments.

Next steps in the process:

Following mutual interest, a comprehensive background investigation and reference check will be conducted. Finalists will be asked to provide at least five professional references, with prior authorization obtained by Executive Services.

Questions regarding this Executive recruitment may be directed to Kendra Conrad, Executive Services at

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Overview of County of Santa Clara's Executive Leadership Benefits package.

About County of Santa Clara

The County of Santa Clara is located at the southern end of the San Francisco Bay and encompasses 1,312 square miles. It has one of the highest median family incomes in the country, and a wide diversity of cultures, backgrounds and talents. The County of Santa Clara continues to attract people from all over the world. With more than 70 agencies/departments and 22,000 employees, the County of Santa Clara plans for the needs of a dynamic community, provides quality services, and promotes a healthy, safe and prosperous community for all. The County provides essential services including public health protection, environmental protection, medical services through Santa Clara Valley Medical Center (SCVMC), child and adult protection services, homelessness prevention and solutions, roads, park services, libraries, emergency response to disasters, protection of minority communities and those under threat, access to a fair criminal justice system, and scores of other services, particularly for those members of our community in the greatest need. The County's population of nearly 1.9 million is one of the largest in the state, and the largest of the nine Bay Area counties. Its population constitutes about one fourth of the Bay Area's total population. There are 15 cities including Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Santa Clara, Saratoga, and Sunnyvale ranging from Palo Alto to the north, to Gilroy in the south. San Jose is the largest city in the County, with a population of 1.035 million, and is the administrative site of County Government. A significant portion of the county's land area is unincorporated ranch and farmland. Nearly 92% of the population lives in cities. The County of Santa Clara operates 27 parks covering more than 50,000 acres including scenic lakes, streams, and miles of hiking and biking trails.
Learn more about County of Santa Clara

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