Location : River Road, 209 Coleman Drive, Wilmington, NC
Job Type: Full Time-Regular
Job Number: FY27-00029
Department: Transportation
Opening Date: 09/11/2026
Closing Date: 10/1/2026 11:59 PM Eastern
Post-Offer Required Pre-Employment Screenings: Driving History Check

Criminal History Check

Education Verification

Drug Screen
Approved Hiring Salary/Range: $116,351.56 - $148,348.20
Full Salary Range: $116,351.56 - $180,344.84
Working Hours: Scheduled hours are M-F 8 am-5 p.m., hybrid availability to work from home or in the office, flex hours available, expectations of working on weekends/holidays, etc.

Position Description
One City. One Team. One Mission

The City of Wilmington is seeking an Assistant Director of Transportation to provide strategic leadership in shaping the future of streets, stormwater, transportation safety, customer service, and critical infrastructure-helping build a safer, more connected, and resilient community.

The purpose of this position is to assist in directing the City's stormwater and street programs, including capital planning, operations, asset management, planning, customer service, and associated revenues. Duties include directing the systematic management of transportation and stormwater infrastructure, leading asset management initiatives for stormwater and street infrastructure, managing budgets, overseeing capital improvement projects, and overseeing customer service initiatives related to water quality and transportation infrastructure. Other duties include responding to severe weather events, serving on committees, providing highly responsible support to the Director of Transportation, and acting in their absence when required.

Typical Tasks

• Provide executive leadership and strategic oversight for the Customer Service, Streets, and Stormwater Maintenance divisions within the Department of Transportation, ensuring alignment with departmental goals and service priorities.
• Assist the Director of Transportation in evaluating the efficiency and effectiveness of departmental operations by monitoring workloads, administrative and support processes, standard operating procedures, and identifying and implementing operational improvements.
• Lead and develop division staff by establishing priorities, assigning and monitoring work, ensuring compliance with policies and procedures, evaluating performance, recommending operational adjustments, and supporting employee growth and professional development.
• Oversee the administration of the streets and sidewalk program through staff responsible for infrastructure asset management, data systems, lifecycle planning, capital and maintenance budgeting, program planning, public communication, and coordination with internal and external stakeholders.
• Oversee the administration of the stormwater and street maintenance operations by working with supervisory staff to establish maintenance priorities, reviewing plans for drainage improvement projects, recommend solutions for complex maintenance issues, coordinate emergency response activities, and optimize operational resource allocation.
• Oversee the administration of the Customer Service division operations by directing work priorities and continuous service improvements, including public communications, website
• content, reporting, budgeting, purchasing, administrative functions, and customer response activities.
• Provide clear guidance to staff and stakeholders on departmental policies and operations to ensure their proper implementation, including supporting the development and enforcement of department procedures.
• Provide guidance to staff and stakeholders regarding department policies and operations to ensure appropriate application.
• Respond to and resolve sensitive customer inquiries as appropriate, as well as inquiries from executive and elected leadership.

Qualifications

• Bachelor's degree from an accredited college or university with major course work in engineering, public administration, planning, business administration, or a related field and five (5) years of relevant experience.
• Valid Class C Driver's License
• Professional Engineer, AICP, or similar certification
• Ability to obtain and maintain all City of Wilmington FEMA and OSHA required certifications.

Knowledge, Skills and Abilities:

• Knowledge of modern principles and practices of construction methodologies, communications, and municipal budget preparation.
• Knowledge of principles of supervision, training and performance evaluation with applicable knowledge in the practices and principles of employee relations administration.
• Knowledge of pertinent federal, state and local laws, codes and regulations.
• Knowledge of principles and practices related to street and sidewalk program administration, regulatory compliance, and municipal transportation operations. Ability to analyze programs, policies and operational needs.
• Ability to delegate authority and responsibilities appropriately.
• Ability to identify and respond to concerns and needs from customers, executive management and staff.
• Demonstrated ability to effectively lead and coordinate large, diverse teams across maintenance and operations functions

Supplemental Information

• Office Work: Primarily sedentary, involving prolonged sitting, computer use, telephone and office equipment operation, and standard office tasks. Requires visual acuity, hearing, and manual dexterity for reviewing documents, analyzing data, and completing administrative responsibilities.
• Field Work: Regular visits to transportation, streets, and stormwater sites may require standing, walking, stooping, kneeling, crouching, reaching, pushing, pulling, and lifting or carrying objects up to 10 pounds occasionally. Employees may encounter uneven terrain, traffic, construction areas, and outdoor weather conditions and must use appropriate personal protective equipment.

• General Requirements: The position involves occasional travel to meetings, evening events, or after-hours response. All work is performed in compliance with applicable State and Federal OSHA regulations, including hazard communication, personal protective equipment, and slip, trip, and fall prevention.

What we offer:

The City of Wilmington believes that employees are one of our most important resources. We offer an excellent salary and competitive benefits package to serve the needs of our employees and their families. Our benefits package includes:

• Comprehensive medical, dental, and vision insurance + many other insurance options
• Excellent retirement benefits, including a city provided 4.5% contribution each pay period into a 401(k) account and automatic enrollment into the North Carolina Local Government Employees' Retirement System
• Employer-paid health & wellness clinic
• Free on-site city gym access
• Paid sick and vacation leave + 13 paid holidays per year
• 6-weeks paid parental leave
• Paid volunteer & blood donation leave to give back to our community
• Flex schedule and telework availability, depending on your position
• Professional development trainings & leadership initiatives
• Tuition assistance benefits

Applicant Status Updates: After the closing date for this position, applications will be screened by Human Resources. Applicants who meet the minimum and/or preferred qualifications will be referred over to the hiring department. All updates regarding an application can be viewed through your applicant portal.
Health Benefits are offered to employees working at least 30 hours per week.

Health Insurance - The City offers two options for health coverage: a standard PPO plan and a High Deductible Health Plan with an associated Health Savings Account. Coverage becomes effective the first day of the month following hire for employees and their eligible dependents. Both you and the City contribute to the overall cost of coverage.

Dental Insurance - Coverage becomes effective the first day of the month following hire. Employees, their spouse and dependent children are eligible for coverage.

Life Insurance - The city pays to provide coverage valued at one times your annual salary. Supplemental insurance is available for employees to purchase. Optional coverage for dependents is also available for purchase.

Retirement:
- NC Local Government Retirement System -All benefits eligible employees make a mandatory 6% contribution every pay period.

- Deferred Compensation - The city contributes an amount equal to 4.5% of the annual salary to a 401(k) plan regardless of employee contribution. Employees may choose to contribute additional money to the 401(k) or 457 deferred compensation plans, without a match from the City, within the IRS guidelines.
Paid Leave (offered to employees working at least 1,000 hours annually*):
- Sick Leave - 12 days accrued each year

- Annual Leave - Accrual based on years of service and classification. Employees can earn from 10 to 24 days each year.
- Holidays - 13 paid holidays annually
- Paid Parental Leave - Six weeks of paid leave for the birth, adoption or placement of a child (must run concurrently with FMLA).

*Part-Time Employees will earn paid leave benefits on a pro-rated basis.

Miscellaneous:
- Tuition reimbursement
- Employee Assistance Program
- Short & Long Term Disability

- Cancer & Critical Illness

- Accident Insurance

- Whole Life Insurance
- Credit Union membership
- Access to City Fitness Center
Note: The City of Wilmington is on a bi-weekly pay cycle. New employees should expect to receive their first paycheck approximately 4 weeks after their start date.
**This is intended to be a brief overview of the benefits offered. Please visit our website at for more information.**
01

Please acknowledge that you agree to fully complete all required sections of the application, including work experience, education, and the supplemental questionnaire; and that your responses are truthful and complete and can be verified within your application.Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.

• Yes

02

Do you have a valid US Drivers License?

• Yes
• No

03

Which best describes your highest level of education in engineering, public administration, planning, construction, business administration, or related field?

• High School Diploma or GED
• Vocational/Technical Training or Certificate
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree
• None - N/A

04

Do you have experience managing engineering, infrastructure, public works, construction, operational, or other complex projects?

• Yes
• No

05

Please identify the company/agency/organization where you gained the experience described in question #4. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.
06

Please select the license or certification(s) that you currently hold, as applicable:

• Professional Engineer (PE)
• American Institute of Certified Planner (AICP)
• Other Relevant License or Certification
• No Certification

07

If you selected "Other," to question #6, please identify the relevant license or certification and provide any applicable details.
08

Are you able and willing to obtain and maintain all FEMA and OSHA certifications required by the City of Wilmington for this position?

• Yes
• No

09

Please list any current FEMA, OSHA, emergency management, safety, or related certifications you possess that are relevant to this position.
10

How many years of relevant professional experience do you have in municipal operations, public works, transportation, construction, infrastructure, maintenance and operations, or a related field?

• Less than 1 year
• 1 year to less than 5
• 5 years to less than 10 years
• 10 or more years

11

Please identify the company/agency/organization where you gained the experience described in question #10. Note: These employers must be listed in the work history section on your employment application to receive credit. Entering "N/A' or "See Resume/Application" does not qualify as an acceptable response.
12

Do you have professional experience working for a municipal, county, state, or other governmental organization?

• Yes
• No

13

Please indicate the type(s) of governmental work experience that you have (responses should be supported by experience detailed on the application).

• Local / Municipal Government (City or County)
• Public School / University
• State Government
• Federal Government
• Other ( contract worker for government agency)
• I have no experience working for a government agency

14

The hiring salary for the position is posted on the job posting. Salary determination is supported by budget availability and qualifications of the candidate to maintain in