Primary Job Duties: - Includes, but is not limited to:
- Provide strategic leadership and overall direction for Casino Credit operations, ensuring alignment with property financial objectives, risk tolerance and regulatory requirements.
- Lead oversight of Casino Credit performance, identifying trends, concentration risks, and delinquency exposure, while optimizing credit utilization.
- Establish clear performance expectations for the Casino Credit team and hold them accountable for results, development, compliance, and behavioral standards through defined KPIs, coaching and performance management.
- Lead organizational development within the Casino Credit department by evaluating talent, developing leaders, and ensuring consistent training and professional standards across the team.
- Act as a strategic business partner to the Casino, Marketing, Finance, Compliance, and other departments to support enterprise initiatives, resolve escalated credit matters and evaluate non-standard or high-risk credit decisions.
- Oversee further design, implementation, and continuous improvement of Casino Credit policies, procedures, and reporting to enhance efficiency, controls, and decision quality.
- Other duties as assigned.
Qualifications: - Includes, but is not limited to:
- At least five years of previous Casino Credit experience in a similar or related field.
- At least three years of previous leadership/management experience in a similar or related field.
- At least one year of Casino Credit experience with international clientele in a similar or related field.
- Working knowledge of Microsoft Applications (example Word, Excel).
- Working knowledge of all applicable rules, federal regulations and Gaming Control MICS and regulations related to customer credit and currency transaction reporting.
- Strong understanding of fraud prevention, risk management and credit scams.
- Ability to work varied shifts, including nights, weekends and holidays.
- Ability to effectively communicate in English.
- Polished appearance and demeanor.
- Excellent customer service skills.
- Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
- Ability to successfully mentor and lead a team.
- At least 21 years of age.
Preferred:- Bachelor's degree in Finance, Accounting, Business or a related field.
- Strong project management and continuous improvement background.
- Previous experience working in a large, luxury resort setting
Minimum Education and Experience:- Bachelor's degree in finance, Accounting, Human Resources, or related field.
- 5+ years of progressive Casino Credit experience, with at least two in a leadership role.
Certificates, Licenses, Regulations:- Proof of eligibility to work in the United States.
- Obtain and maintain position-specific licensing (Gaming card/license)
Physical Demands:The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work is typically performed in an office environment.
- Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
- Prolonged sitting/standing.
- Bending and reaching.
- Eye/hand coordination.
- Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.