Assistant Director, Casino Credit

Resorts World Las Vegas

$90K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Over 5 years of Casino Credit experience in a related role.
  • Minimum 3 years of leadership experience in Casino Credit.
  • Experience with international clientele for at least 1 year.
  • Proficient in Microsoft Word and Excel.
  • Understanding of federal regulations related to customer credit and currency transaction reporting.
  • Knowledge of fraud prevention and risk management tactics.
  • Exceptional customer service skills.

Responsibilities

  • Lead Casino Credit operations aligning with financial objectives and compliance requirements.
  • Analyze credit performance to identify trends and mitigate risks.
  • Set performance expectations for the Casino Credit team with defined KPIs.
  • Develop talent within the Casino Credit department through training and coaching.
  • Collaborate with multiple departments to resolve credit issues and assess high-risk decisions.
  • Design and implement policies to improve efficiency and decision quality.
  • Perform additional duties as assigned.

Benefits

  • Professional development opportunities and training.
  • Dynamic work environment in a luxury resort setting.
  • Collaboration with varied departments for holistic strategic initiatives.
  • Exposure to international clientele and diverse credit scenarios.
Full Job Description
Primary Job Duties: - Includes, but is not limited to:
  • Provide strategic leadership and overall direction for Casino Credit operations, ensuring alignment with property financial objectives, risk tolerance and regulatory requirements.
  • Lead oversight of Casino Credit performance, identifying trends, concentration risks, and delinquency exposure, while optimizing credit utilization.
  • Establish clear performance expectations for the Casino Credit team and hold them accountable for results, development, compliance, and behavioral standards through defined KPIs, coaching and performance management.
  • Lead organizational development within the Casino Credit department by evaluating talent, developing leaders, and ensuring consistent training and professional standards across the team.
  • Act as a strategic business partner to the Casino, Marketing, Finance, Compliance, and other departments to support enterprise initiatives, resolve escalated credit matters and evaluate non-standard or high-risk credit decisions.
  • Oversee further design, implementation, and continuous improvement of Casino Credit policies, procedures, and reporting to enhance efficiency, controls, and decision quality.
  • Other duties as assigned.


Qualifications: - Includes, but is not limited to:
  • At least five years of previous Casino Credit experience in a similar or related field.
  • At least three years of previous leadership/management experience in a similar or related field.
  • At least one year of Casino Credit experience with international clientele in a similar or related field.
  • Working knowledge of Microsoft Applications (example Word, Excel).
  • Working knowledge of all applicable rules, federal regulations and Gaming Control MICS and regulations related to customer credit and currency transaction reporting.
  • Strong understanding of fraud prevention, risk management and credit scams.
  • Ability to work varied shifts, including nights, weekends and holidays.
  • Ability to effectively communicate in English.
  • Polished appearance and demeanor.
  • Excellent customer service skills.
  • Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
  • Ability to successfully mentor and lead a team.
  • At least 21 years of age.


Preferred:
  • Bachelor's degree in Finance, Accounting, Business or a related field.
  • Strong project management and continuous improvement background.
  • Previous experience working in a large, luxury resort setting


Minimum Education and Experience:
  • Bachelor's degree in finance, Accounting, Human Resources, or related field.
  • 5+ years of progressive Casino Credit experience, with at least two in a leadership role.


Certificates, Licenses, Regulations:
  • Proof of eligibility to work in the United States.
  • Obtain and maintain position-specific licensing (Gaming card/license)


Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Work is typically performed in an office environment.
  • Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
  • Prolonged sitting/standing.
  • Bending and reaching.
  • Eye/hand coordination.
  • Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.


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