Job Description

As an Assistant Director, Airport Operations, you are a strategic and decisive leader who excels in a fast-paced, highly regulated environment where safety, compliance, and operational excellence are paramount. You combine strong judgment, technical expertise, and situational awareness with the ability to analyze complex challenges, make informed decisions under pressure, and effectively lead diverse teams through changing operational demands. A skilled communicator and relationship builder, you foster collaboration across stakeholders, embrace continuous improvement, and maintain an unwavering commitment to safety, accountability, customer service, and the efficient movement of people and operations throughout the airport environment.

What you will do:

• Lead, develop, and support airport operations personnel through effective workforce planning, coaching, training, performance management, and employee engagement initiatives that promote accountability, professionalism, and operational excellence.
• Oversee airfield safety, regulatory compliance, and operational readiness programs by applying expert knowledge of FAA requirements, industry standards, airport certification practices, and emerging aviation trends to maintain a safe and efficient operating environment.
• Collaborate closely with regulatory agencies, airline partners, tenants, contractors, consultants, and internal stakeholders to evaluate operational impacts, provide technical expertise, advance strategic initiatives, and ensure the successful execution of airport projects and programs.
• Provide leadership during emergency response events, snow and ice operations, critical incidents, and evolving operational challenges while driving continuous improvement, enhancing safety performance, supporting effective decision-making, and maintaining the highest standards of operational integrity and customer service.

What you offer:

• Bachelor's degree in Aviation Science, Business Administration, or a related field preferred, or an equivalent combination of education and professional experience supporting airport, airline, or aviation operations environments.
• Five (5) to seven (7) years of progressively responsible experience in airport or airline operations, including extensive knowledge of aircraft operations, airfield activities, regulatory compliance requirements, and a minimum of five (5) years of supervisory or leadership experience.
• Strong working knowledge of FAA regulations, airport certification standards, aviation safety and security requirements, and operational best practices, with the ability to obtain and maintain all required licenses, certifications, security clearances, and airport operating credentials.
• Proven leadership, communication, and decision-making skills, with the ability to analyze complex operational situations, lead teams through emergencies and rapidly changing conditions, and effectively collaborate with regulatory agencies, airline partners, tenants, and other airport stakeholders in a fast-paced, safety-sensitive environment.

*Click here for detailed job description

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

• Work/life balance
• A supportive and inclusive culture
• Opportunities for growth
• Providing safe, healthy, and secure work environment
• Supporting the people and businesses of New England
• Achieving results and having positive impact
• Being good neighbors in the communities we serve
• Protecting the environment

*Click here for information on our comprehensive compensation and benefits package.